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How To: Using the CFPB's Consumer Complaint Database

By | Laura Murray
Consumer Associate

Since June 2011, the Consumer Financial Protection Bureau (CFPB) has been getting results for consumers by allowing them to file complaints about a variety of financial products and services.  The complaint process has helped thousands of consumers settle disputes with their banks and lenders.  Many of these consumers obtain tangible relief through the process.

Preventing the Chobani Mold Problem

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The constant stream of food recalls has made one thing clear: more needs to be done to protect Americans from the risk of unsafe food. Instead we’re seeing important rules, standards, and inspections that could significantly improve food safety getting blocked, underfunded, or delayed, allowing the drumbeat of recalls to continue.

These days, we can mostly expect that toys sold on store shelves are tested to meet adequately strict safety standards — but that hasn’t always been the case. In 2007, toys with beloved childhood icons like Thomas the Tank Engine and Elmo were recalled because they contained excessive levels of lead. Another toy, when swallowed, created a toxic drug; yet another posed serious hazards due to strong magnets that could tear a child’s stomach lining if two or more pieces were swallowed.

It has been barely a month since the Supreme Court issued its controversial Voting Rights Act (VRA) ruling — yet already, in states across the country, laws are being implemented and proposed that are designed to severely limit voting access, and that will ultimately harm American democracy.

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