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The biggest credit card complaint: your bill

Billing disputes, interest rate issues and fraud concerns are the most frequent complaints filed by credit card users, according to a new report issued this week by the Public Interest Research Group. The consumer advocacy organization examined all 175,000 complaints filed with the Consumer Financial Protection Bureau (CFPB) since it began taking complaints in 2011, including 29,000 filed against credit card issuers, to determine the ranking.

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News Release | U.S. PIRG | Budget

A Step In The Right Direction: Appropriations Bill Roots Out Some Waste, but Doesn’t Do Enough To Protect Public Priorities and End Special Interest Handouts

Statement of U.S. PIRG Tax and Budget Associate Jaimie Woo on the Bipartisan Omnibus Appropriations Bill passed by the House of Representatives. 

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Media Hit | Budget

Congress Sheds Light On Government Waste

The House Oversight and Government Reform Committee discussed ways to reduce government waste at a hearing Thursday, with a group of think tanks offering recommendations that ranged from cutting military programs to stopping aid to states.

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News Release | U.S. PIRG Education Fund | Consumer Protection

Report: Capital One Most-Complained-About Credit Card Company

WASHINGTON – Consumers file more complaints about Capital One than any other credit card company, according to a report released today by U.S. PIRG Education Fund. The report, which looked at data from the Consumer Financial Protection Bureau’s (CFPB) public Consumer Complaints Database, also found that consumers in the District of Columbia and Delaware are most likely to file credit card complaints.

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Federal Consumer Agency Ponders Its Next Crusades

The Consumer Financial Protection Bureau, which has already overcome considerable political resistance, has managed to pack some punches in the last few months on behalf of the purchasing public it represents.[...] Ed Mierzwinski, consumer program director at the United States Public Interest Research Group, said this might be the single most important issue on the agency’s agenda. “The biggest thing we are hoping for in 2014 is to finish or at least make major progress with the arbitration rule and ban forced arbitration in consumer contracts,” he said. “In many of these cases you are ripped off for $10 or $100 each. But millions of consumers are ripped off. That’s why we think it’s a very big deal.”

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News Release | U.S. PIRG Education Fund | Transportation

Campaign Contributions Greasing the Wheels for New Highway Construction?

U.S. PIRG Education Fund’s new report, Greasing the Wheels: the Crossroads of Campaign Money and Transportation Policy looks at the 2008 transportation appropriations bill using data never before available, laying out the details of Congress’ earmark requests. The report, released on Thursday, also examines the campaign contributions from highway construction interests to both state and federal candidates.

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News Release | U.S. PIRG | Consumer Protection

Amendment Would Thwart FCC's Proposed Rules for an Open Internet

Despite the commitments made by the FCC and the President, Republican members of the Senate have introduced a measure that would prevent FCC action on Network Neutrality and leave consumers on the Internet vulnerable to unfair and discriminatory practices.

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News Release | U.S. PIRG | Consumer Protection

Lawmakers Should Support a Broadband Plan Which Serves the Public Good

On the eve of One Web Day, public interest groups are urging Congress to support the National Broadband Plan.

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News Release | U.S. PIRG Education Fund | Democracy

Campaign Finance Rules That Regulate 527 Spending Overturned

A federal appellate court panel of 3 judges has overturned campaign finance rules that limit how some political action committees (PAC’s) spend money in campaigns. The U.S. Court of Appeals in Washington said that the regulations limit free speech rights to 527s.

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News Release | U.S. PIRG Education Fund | Democracy

Citizens United Case Arguments Heard Tomorrow

The Supreme Court will rehear arguments tomorrow for a case that could have dramatic impact on the financing of elections. The case, Citizens United v. Federal Election Commission, was first heard March, but in a surprising move this summer, Chief Justice Roberts asked for the case to be re-argued to consider a broader set of decisions regarding campaign finance law.

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