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News Release | U.S. PIRG Education Fund | Consumer Protection

Report: Spirit Is Most Complained-About Airline

WASHINGTON – Spirit Airlines passengers are most likely to complain about their experience, according to a report released today by the U.S. PIRG Education Fund. Among major airlines, Spirit generates the most complaints for its size and generates an increasing number of complaints each year. Other most-complained about firms include Frontier Airlines, United Airlines, and American Airlines.

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Report | U.S. PIRG Education Fund | Consumer Protection

The Unfriendly Skies

Consolidation in the airline industry, along with pressures created by new security rules and the recent high cost of aviation gasoline, has changed the way we fly. It seems as if every consumer has an airline travel story—how they were trapped on the tarmac, tricked by fees, missed their connection, or lost their bag.

What many consumers don’t know is that they do have a number of new rights as well as a right to complain, both to the airline and to the government.

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News Release | U.S. PIRG Education Fund | Budget, Tax

New Report Ranks Transparency of Government Spending in the 50 States

Most states are improving the transparency of government spending, but some do a much better job than others.

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Report | U.S. PIRG Education Fund and the Student PIRGs | Higher Ed

Affordable Textbooks: A Policy Guide

A guide to policy on textbook affordability through the development of open-source textbooks.

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Report | U.S. PIRG Education Fund | Budget, Tax

Following the Money 2014

The fifth annual report card evaluating how well each of the 50 states provide public access to data about government spending shows ongoing advances in transparency across the nation but some states far ahead of others.

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News Release | U.S. PIRG Education Fund | Consumer Protection

Report: Capital One Most-Complained-About Credit Card Company

WASHINGTON – Consumers file more complaints about Capital One than any other credit card company, according to a report released today by U.S. PIRG Education Fund. The report, which looked at data from the Consumer Financial Protection Bureau’s (CFPB) public Consumer Complaints Database, also found that consumers in the District of Columbia and Delaware are most likely to file credit card complaints.

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Federal Consumer Agency Ponders Its Next Crusades

The Consumer Financial Protection Bureau, which has already overcome considerable political resistance, has managed to pack some punches in the last few months on behalf of the purchasing public it represents.[...] Ed Mierzwinski, consumer program director at the United States Public Interest Research Group, said this might be the single most important issue on the agency’s agenda. “The biggest thing we are hoping for in 2014 is to finish or at least make major progress with the arbitration rule and ban forced arbitration in consumer contracts,” he said. “In many of these cases you are ripped off for $10 or $100 each. But millions of consumers are ripped off. That’s why we think it’s a very big deal.”

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News Release | U.S. PIRG | Tax

Bipartisan Push to Make Government Settlements More Transparent

Today, a bipartisan bill was introduced by Sens. Warren (D-MA) and Coburn (R-OK) that would make government settlements with corporate wrongdoers more transparent and accountable to American taxpayers.

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News Release | U.S. PIRG | Tax

Regulators Disallow Tax Deduction for JPMorgan’s $1.7 Billion Settlement, Saving Taxpayers Close to $600 Million

Regulators saved taxpayers as much as $595 million by preventing JPMorgan from writing off its $1.7 billion payment for allegedly enabling Madoff Ponzi scheme

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News Release | U.S. PIRG | Tax

No Madoff Write-Off for JPMorgan

JPMorgan will reportedly pay a $2 billion settlement to resolve charges related to its role as the bank for Bernie Madoff's Ponzi scheme. Unless regulators prevent it, ordinary taxpayers may end up paying for as much as $700 million of that amount.

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Report | Illinois PIRG | Budget, Tax

Shining a Light on Tax Increment Financing in Chicago

This report gives an initial snapshot of how well the Mayor’s office is doing in introducing transparency to tax increment financing (TIF) by examining how well critical information has been made available on the TIF transparency website. Specifically, we looked at whether or not the City of Chicago is complying with the “TIF Sunshine Ordinance,” which was passed in April of 2009.

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Report | U.S. PIRG Education Fund | Financial Reform

Ten Reasons Why We Need the Consumer Financial Protection Bureau Now

This report outlines predatory financial practices that hurt consumers and helped collapse the economy, costing us eight million jobs, millions of foreclosed homes and trillions of dollars in lost home and retirement values. It explains these and other emerging problems as “10 Reasons We Need The Consumer Financial Protection Bureau Now.”

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Report | U.S. PIRG | Transportation

High-Speed Rail: Public, Private or Both?

Private sector companies are likely to play a major role in the construction of high-speed rail lines in the United States. Public-private partnerships – or “PPPs” – have come to play an important role in the construction of high-speed rail lines around the world. The experience with high-speed rail PPPs, however, has been mixed. While PPP arrangements have brought private capital and expertise to the task of building high-speed rail, PPPs have also resulted in cost overruns, government bailouts, and other serious problems for the public.

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Report | U.S. PIRG Education Fund | Health Care

Building a Better Health Care Marketplace

The creation of a new health insurance exchange offers our state the chance to build a better marketplace for health care.  The exchange can help individuals and small businesses by increasing competition and improving choices in the state’s insurance market.  By providing better options and better information, and negotiating on behalf of its enrollees, the exchange can level the playing field for consumers.

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Report | U.S. PIRG | Democracy, Tax

Who Slows the Pace of Tax Reforms?

As Congress considers a number of international tax reforms and loophole closing measures, the Administration and Congress have heard from many stakeholders. One of the more vocal groups has been the coalition called Promote America’s Competitive Edge, or PACE.  To better understand where opposition to reforms is coming from, U.S.

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Blog Post | Consumer Protection

Will Consumers Face Credit Card Surcharges? No. | Ed Mierzwinski

On behalf of the big banks, the credit card companies Visa and Mastercard charge unfair fees to merchants. Some are speculating that as a result of a court settlement over these "swipe fees" that consumers will end up paying more when they make a credit card purchase. We don't think surcharging will spread. Here's why.

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Blog Post | Consumer Protection

Current and former Fed officials urge greater efforts against risky big bank practices | Ed Mierzwinski

In the past week, two leading Fed officials issued stark warnings against risky practices of the big banks and called for greater oversight. Both Professor Alan Blinder, a former vice-chair of the Federal Reserve, and Richard Fisher, the current Dallas Fed president, called for solutions that match U.S. PIRG's reform platform.

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Blog Post | Consumer Protection

FTC seeks information from data brokers | Ed Mierzwinski

Today, the Federal Trade Commission (FTC) issued nine administrative orders seeking information to analyze the "Data Broker Industry’s Collection and Use of Consumer Data." The questions being asked track closely the questions posed both in a forthcoming U.S. PIRG/Center for Digital Democracy law review article and in similar information requests from the Bi-Partisan Congressional Privacy Caucus.

 

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Blog Post | Consumer Protection

CFPB's #2 is leaving, replacement must meet standards to become #1 | Ed Mierzwinski

The industry trade press is all a-flutter with demands that when CFPB Deputy Director Raj Date leaves, that be replaced with what they characterize as "another" bank-friendly regulator when he leaves. Raj Date wasn't selected as CFPB special advisor and then deputy director because he had a banking background; he was selected because his additional consumer background made him qualified to become director.

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Blog Post | Public Health

No More Naps In Nap Nanny Please | Nasima Hossain

On December 5th, the Consumer Product Safety Commission filed a lawsuit against Baby Matters, LLC, of Berwyn, Pennsylvania, - the manufacturer of Nap Nanny infant recliners.

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Priority Action

The overuse of antibiotics on factory farms is threatening these lifesaving antibiotics. Call on the Obama administration to put an end to the worst practices. 

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