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Feds solve problems for unhappy bank customers

Got a beef with your bank and you can't get it resolved?
Don't sit there steaming. Complain to the Consumer Financial Protection Bureau (CFPB), the federal government's new financial watchdog.

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News Release | U.S. PIRG | Consumer Protection

CFPB Gets Results: Orders Chase Bank to Repay Consumers Over $300 Million Over Sale of Junky Credit Card Add-On Products That Weren’t Even Delivered

Yesterday the CFPB fined Chase Bank $20 million and ordered it to refund over 2 million consumers a total of over $300 million over the sale of junky credit card and debit card add-ons that weren’t even delivered.

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Blog Post | Consumer Protection

CFPB gets results for consumers, slams Chase for deceptive card add-ons | Ed Mierzwinski

Earlier this week, USPIRG Education Fund released "Big Banks, Big Complaints," a report documenting how the CFPB is helping bank customers with its public complaint database. Today, the CFPB announced it had imposed a $20 million civil penalty on JP Morgan Chase and ordered it to refund $309 million to over 2 million consumers for deceptively marketing junky credit card add-on products, some of which consumers didn't even receive. The CFPB is getting results.

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News Release | U.S. PIRG | Budget, Tax

Senator Levin Introduces Bill to Crack Down on Tax Haven Abuse

Senator Carl Levin (D-MI), joined by cosponsors Sheldon Whitehouse (D-RI), Mark Begich (D-AK), and Jeanne Shaheen (D-NH), introduced the Stop Tax Haven Abuse Act, which would save $220 billion over the next ten years. U.S. PIRG draws attention to the abuse by shipping more than 700 postcards to a Bank of American P.O. box in the Cayman Islands, a well-known tax haven. 

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News Release | U.S. PIRG | Budget, Tax

JPMorgan Shouldn’t Receive Tax Windfall for London Whale Penalty

Unless regulators forbid JPMorgan Chase from writing off an $800 million settlement as a tax deduction, taxpayers could end up shouldering 35 percent of the cost of the settlement.

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News Release | U.S. PIRG | Public Health

Consumers Need Stronger Public Health Protections to Ensure Compounded Drugs Are Safe

Our drug approval system for medicines manufactured by the pharmaceutical industry and regulated through the Food Drug and Cosmetic Act is the one of the strongest and safest in the world. However, for the last 20 years the rapidly evolving compounding pharmacies industry has been successful in thwarting regulations at every opportunity.

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Prepaid cards can be a good choice if you choose wisely

Prepaid debit cards are billed as a better way to manage your money, a smart alternative to checking accounts. [...but prepaid] debit cards are different from credit cards or even debit cards tied to a checking account. They may not provide the same level of protection again loss or fraud. Ed Mierzwinski, director of consumer programs at U.S. PIRG, doesn’t think most people understand the difference.

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News Release | U.S. PIRG, PennPIRG | Democracy

PennPIRG to EQT: Elections Are Not for Shale

This morning, PennPIRG, PennEnvironment, Public Citizen, Keystone Progress, One Pittsburgh, Common Cause PA, University of Pittsburgh students and others held a press conference outside gas drilling company EQT’s annual shareholder meeting to call on it to end the practice of spending corporate money in elections.

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News Release | U.S. PIRG | Higher Ed

Students React to President's Budget Proposal on Student Loans

While the President’s budget keeps rates low in the near term, we’re disappointed that it risks sky-high interest rates in the long term. The structure of the proposal switches student loan interest rates from a fixed rate to a rate that varies with the market, allowing students to take advantage of temporarily low rates, but offers no protection for students when rates inevitably begin to climb.

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News Release | U.S. PIRG | Budget, Tax

New Poll: Small Businesses Overwhelmingly Support Closing Offshore Tax Loopholes for Large Corporations

A new scientific poll of small businesses found that small business owners overwhelmingly support closing loopholes that let large multinationals avoid taxes by artificially shifting their profits offshore. 85% of small business owners oppose “a tax system that would allow U.S. multinational corporations to avoid taxes permanently by shifting their income to places like the Cayman Islands.”

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Report | MASSPIRG Education Fund | Transportation

Derailed By Debt

The Massachusetts Bay Transportation Authority (MBTA) faces an uncertain financial future over the next five years. With debt service payments increasing, along with other costs, the MBTA will face sizable budget gaps forcing the Authority to choose among unhealthy options to close these structural deficits. These options primarily include: further dramatic fare increases, service reductions, or more borrowing.

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Report | U.S. PIRG Education Fund | Budget

Forgiving Fraud And Failure

Companies with immediate past histories of shoddy work and fraudulent practices are being rewarded with billions of dollars in federal contracts. The data suggest that the process by which the federal government currently spends $422 billion per year in taxpayer funds is insufficient to ensure that the American people receive good quality for goods and services purchased for the American people.

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Report | U.S. PIRG | Budget

Forgiving Fraud And Failure

Companies with immediate past histories of shoddy work and fraudulent practices are being rewarded with billions of dollars in federal contracts. The data suggest that the process by which the federal government currently spends $422 billion per year in taxpayer funds is insufficient to ensure that the American people receive good quality for goods and services purchased for the American people.

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Report | U.S. PIRG Education Fund | Budget, Transportation

Road Privatization

Privatization of toll roads is a growing trend. During 2007, sixteen states had some privatized road project formally proposed or underway. Although offering a short-term infusion of cash, privatization of existing toll roads harms the long-term public interest. It relinquishes important public control over transportation policy while failing to deliver the value comparable to the tolls that the public will be forced to pay over the life of the deal.

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Report | U.S. PIRG Education Fund | Budget, Transportation

Finding Solutions to Fund Transit

The public need and demand for transit will grow sharply in the future and transportation funding must become better targeted to future needs. This paper explains why lawmakers should turn to new dedicated revenues to provide long-term solutions while increasing market efficiency and reducing social costs. Legislators should avoid short-term band aids from the general budget or one-time gimmicks such as road privatization.

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Blog Post | Consumer Protection

JP Morgan Chase: $2 Billion Debacle Shows It May Be Too Big To Manage | Ed Mierzwinski

Last week the nation's largest -- and to date least vulnerable to attack for stupid bank tricks  -- bank, JP Morgan Chase, lost two billion dollars in a very bad derivatives bet. Now Chase's until-now-Teflon-coated CEO Jamie Dimon faces increased scrutiny over his own and his firm's loud and arrogant opposition to the Volcker rule and exchange trading of derivatives -- two Dodd-Frank Wall Street reforms not yet implemented due to the obstinacy of bankers like him that might have prevented the loss. The episode also raises the question: Are the big banks too big to manage?

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Blog Post | Public Health

Medical Implant Recalls Raises Questions about 510K Review Process. | Nasima Hossain

Medical devices can range from bandages and medical clamps to surgical mesh and hip replacements. The medical devices industry is a $100 billion-a-year industry and works aggressively with the FDA to push thousands of devices onto the market every year.

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Blog Post | Consumer Protection

Overdraft bill to end $35 cup of coffee and other bank reform highlights | Ed Mierzwinski

Yesterday, U.S. PIRG joined U.S. Rep. Carolyn Maloney (NY) and other leading members in front of the U.S. Capitol to introduce the Overdraft Protection Act of 2012. Also this week, the Consumer Financial Protection Bureau described its proposal to simplify mortgage points and fees. Click read more to find about these and other important financial stories this week.

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Blog Post | Consumer Protection

You can pick your friends, and even your bank, but you're stuck with the reckless credit bureaus | Ed Mierzwinski

You can pick your friends and even your bank but you are stuck with the credit bureaus.  Over the last twenty years the power of the big credit bureaus to act as gatekeepers to consumer success in life has grown immensely. Credit reports and credit scores generated from them are used to decide whether consumers can get a job, get car insurance, qualify to open a bank account, rent an apartment, use a debit card and, of course, whether they can obtain and how much they will pay for credit. The Columbus (OH) Dispatch has an excellent four-part series explaining that the credit bureaus make mistakes, lots of them, and ruin peoples' lives. There is hope, however, since the new Consumer Financial Protection Bureau has new tools to rein in the bureaus.

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Blog Post | Consumer Protection

Consumer Reports magazine issues Facebook privacy tips | Ed Mierzwinski

The cover story of the June 2012 Consumer Reports is all about protecting your privacy on Facebook. Worth a read.

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