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News Release | U.S. PIRG Education Fund | Consumer Protection

Report: Spirit Is Most Complained-About Airline

WASHINGTON – Spirit Airlines passengers are most likely to complain about their experience, according to a report released today by the U.S. PIRG Education Fund. Among major airlines, Spirit generates the most complaints for its size and generates an increasing number of complaints each year. Other most-complained about firms include Frontier Airlines, United Airlines, and American Airlines.

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Report | U.S. PIRG Education Fund | Consumer Protection

The Unfriendly Skies

Consolidation in the airline industry, along with pressures created by new security rules and the recent high cost of aviation gasoline, has changed the way we fly. It seems as if every consumer has an airline travel story—how they were trapped on the tarmac, tricked by fees, missed their connection, or lost their bag.

What many consumers don’t know is that they do have a number of new rights as well as a right to complain, both to the airline and to the government.

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News Release | U.S. PIRG Education Fund | Budget, Tax

New Report Ranks Transparency of Government Spending in the 50 States

Most states are improving the transparency of government spending, but some do a much better job than others.

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Report | U.S. PIRG Education Fund and the Student PIRGs | Higher Ed

Affordable Textbooks: A Policy Guide

A guide to policy on textbook affordability through the development of open-source textbooks.

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Report | U.S. PIRG Education Fund | Budget, Tax

Following the Money 2014

The fifth annual report card evaluating how well each of the 50 states provide public access to data about government spending shows ongoing advances in transparency across the nation but some states far ahead of others.

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News Release | U.S. PIRG Education Fund | Consumer Protection

Report: Mistaken Identity Tops Debt Collection Complaints

WASHINGTON –Debt collectors trying to collect debt from the wrong person were the top source of complaints to the Consumer Financial Protection Bureau (CFPB), according to a report released today by the U.S. PIRG Education Fund. The report also found that debt collection, the newest category in the database, is already a top source of complaints to the CFPB, outpacing common consumer products such as credit cards and bank accounts.

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News Release | U.S. PIRG | Transportation

New Federal Highway Figures Reveal Ninth Consecutive Year of Americans Driving Less

 

New figures from the Federal Highway Administration (FHWA) show that the number of miles driven by Americans continues to stagnate, even amidst economic recovery.

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News Release | U.S. PIRG | Budget, Tax

New Factsheet Outlines How Corporations Get Tax Write-Offs for Consumer Harm

A new factsheet from the U.S. Public Interest Research Group documents how corporations that have been charged with harming consumers through mortgage violations, price-fixing, racial discrimination and other charges have typically been able to write off the cost of their misdeeds on their taxes.

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News Release | U.S. PIRG | Higher Ed

Put Students Before Fees

Statement of Christine Lindstrom, U.S. PIRG Higher Education Program Director, on today’s GAO report on campus debit cards.

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Media Hit | Financial Reform

Why you should keep your debit card at home

[...]debit cards do not share the same consumer protections as credit cards. This week’s series of data security hearings on Capitol Hill, an outgrowth of the recent rash of retail data breaches, highlighted the unequal treatment. Not all of the 40 million Target customers who had their debit and credit card numbers stolen during the holidays can rest easy about their liability for fraudulent charges, Ed Mierzwinski of the U.S. Public Interest Research Group pointed out to lawmakers.[...]

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Report | U.S. PIRG Education Fund | Transportation

A New Direction

The Driving Boom—a six decade-long period of steady increases in per-capita driving in the United States—is over. The time has come for America to hit the “reset” button on transportation policy—replacing the policy infrastructure of the Driving Boom years with a more efficient, flexible and nimble system that is better able to meet the transportation  needs of the 21st century. 

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Report | PennPIRG, PennEnvironment | Democracy

Elections for Shale

Fracking corporation EQT and the rest of the industry spend millions on electoral politics at the state and federal level, elevating their interests and making it more difficult for ordinary citizens to have their voices heard. Concurrently, the industry exploits loopholes to pay extremely low taxes, receives thousands of permits to drill on public lands, and is exempted from many basic environmental standards.

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Report | U.S. PIRG | Higher Ed

Issue Brief: Don't Double Our Rates

Congress should be helping to keep college affordable, not making it more expensive for student loan borrowers to pay for college.

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Report | U.S. PIRG | Budget, Tax

Picking Up the Tab 2013

Tax haven abuse costs the United States approximately $150 billion in tax revenues every year. Even when tax haven abusers act perfectly legally, they force other Americans to shoulder their tax burden. The average U.S. tax filer would need to pay $1,026 in additional taxes to make up for lost revenue from tax havens. To pick up the tab for the taxes avoided by multinational corporations, the average small business in the United States would need to pay an average of $3,067 each in additional taxes.

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Report | U.S. PIRG Education Fund | Budget, Tax

Following the Money 2013

Every year, state governments spend tens of billions of dollars through contracts with private entities for goods and services, subsidies to encourage economic development, grants, and other forms of spending. Accountability and public scrutiny are necessary to ensure that state funds are well spent.

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Blog Post | Higher Ed

Student Loan Forgiveness: Available for Many, Used by Few | Ethan Senack

More than 33 million Americans are eligible for student loan forgiveness, but only a tiny fraction to advantage of the program.

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Blog Post | Democracy

The People Strike Back

On October 8, as the Supreme Court debated lifting the aggregate limit on campaign contributions, a growing democracy movement was out in full force in front of the Court and in cities across the country.

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Blog Post | Budget, Tax

Webinar for State Officials on Spending Transparency | Phineas Baxandall

U.S. PIRG Education Fund conducted a webinar with officials from 31 states on ways to improve online spending transparency.

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Blog Post | Consumer Protection

CFPB Report Shows Credit CARD Act Works | Ed Mierzwinski

Last week, the CFPB released a report showing that the landmark PIRG-backed Credit CARD Act of 2009 is saving consumers billions of dollars by helping them avoid penalty fees and unfair interest rate increases. We joined CFPB director Richard Cordray and others in Chicago to discuss the report's findings.

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Blog Post | Consumer Protection

How To: Using the CFPB's Consumer Complaint Database | Laura Murray

Since June 2011, the Consumer Financial Protection Bureau (CFPB) has been getting results for consumers by allowing them to file complaints about a variety of financial products and services.  The complaint process has helped thousands of consumers settle disputes with their banks and lenders.  Many of these consumers obtain tangible relief through the process.

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Priority Action

The overuse of antibiotics on factory farms is threatening the effectiveness of lifesaving antibiotics. Call on the Food and Drug Administration to put an end to the worst practices.

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