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News Release | U.S. PIRG Education Fund | Consumer Protection

Report: Spirit Is Most Complained-About Airline

WASHINGTON – Spirit Airlines passengers are most likely to complain about their experience, according to a report released today by the U.S. PIRG Education Fund. Among major airlines, Spirit generates the most complaints for its size and generates an increasing number of complaints each year. Other most-complained about firms include Frontier Airlines, United Airlines, and American Airlines.

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Report | U.S. PIRG Education Fund | Consumer Protection

The Unfriendly Skies

Consolidation in the airline industry, along with pressures created by new security rules and the recent high cost of aviation gasoline, has changed the way we fly. It seems as if every consumer has an airline travel story—how they were trapped on the tarmac, tricked by fees, missed their connection, or lost their bag.

What many consumers don’t know is that they do have a number of new rights as well as a right to complain, both to the airline and to the government.

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News Release | U.S. PIRG Education Fund | Budget, Tax

New Report Ranks Transparency of Government Spending in the 50 States

Most states are improving the transparency of government spending, but some do a much better job than others.

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Report | U.S. PIRG Education Fund and the Student PIRGs | Higher Ed

Affordable Textbooks: A Policy Guide

A guide to policy on textbook affordability through the development of open-source textbooks.

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Report | U.S. PIRG Education Fund | Budget, Tax

Following the Money 2014

The fifth annual report card evaluating how well each of the 50 states provide public access to data about government spending shows ongoing advances in transparency across the nation but some states far ahead of others.

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Fox Business: Consumer Watchdog Gives Bite to Dodd-Frank

"The CFPB has been enormously successful in ramping up over its first year," says Ed Mierzwinski, consumer program director at the Federation of State Public Interest Research Groups in Washington, D.C.

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News Release | U.S. PIRG | Higher Ed

New Financial Aid Shopping Sheet Helps Students Know Before They Owe

“The good news today is that students have another tool to help keep skyrocketing student loan debt in check.  

“College students need to understand how much college costs and how much they will owe after graduation.  However, financial aid award letters often make it hard for students to answer these questions. 

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News Release | U.S. PIRG | Higher Ed

President to Sign Bill Preventing Student Loan Interest Rates from Doubling

Statement of Rich Williams, U.S. PIRG Higher Education Advocate, on the signing of bipartisan legislation to prevent subsidized Stafford student loan interest rates from doubling:

“Students can breathe a sigh of relief today.  At least for the next year, already debt-strapped students will get a temporary reprieve from doubling interest rates. 

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News Release | U.S. PIRG | Higher Ed

Responding to Students, Congress Extends Low College Loan Rate

Statement of Rich Williams, U.S. PIRG Higher Education Advocate, on the Congressional passage of bipartisan legislation to prevent subsidized Stafford student loan interest rates from doubling:

Congress listened to students and their families and delivered a bill that stops student loan interest rates from doubling. Students already face unprecedented student loan debt and adding an additional $1,000 more would not only crunch individual borrowers, but would have further weighed down the recovering economy. We applaud Congress for coming together to pass this much-needed legislation.

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News Release | U.S. PIRG | Transportation

Transportation Bill is a Step Backwards

Statement by Phineas Baxandall, U.S. PIRG’s Senior Transportation Analyst, regarding the disappointing federal Transportation Bill as released from conference committee today.

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Priority Action

We're teaming up with big restaurant chains to stop the overuse of antibiotics on factory farms. Call on KFC to stop selling meat raised on routine antibiotics.

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