Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR CONSUMERS

U.S. PIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 27 years, U.S. PIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for buying safer toys.

BIGGER BANKS, BIGGER FEES

In April, U.S. PIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

News Release | U.S. PIRG | Consumer Protection

Advocates Decry Harm Done to Consumers by Forced Arbitration

On date of CFPB field hearing in Dallas to release report on forced arbitration clauses in consumer contracts, U.S. PIRG, Americans for Financial Reform, National Consumer Law Center, National Association of Consumer Advocates and Public Citizen issue joint release. From the release: “Unfair arbitration clauses encourage unfair corporate practices and sloppy customer service,” said Ed Mierzwinski of U.S. PIRG. “If your customers cannot take you to court, why should you care about their complaints? We urge the CFPB to act quickly to ban forced arbitration clauses in financial products and services contracts.”

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Blog Post | Consumer Protection

Shopping? We've got your back, online and in the store. | Ed Mierzwinski

Whether you're shopping for toys or anything else this holiday season, the state PIRGs have new resources to help you make better, safer choices. We also have tips to protect your privacy and your wallet from online scams and rip-offs.

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Report | U.S. PIRG Education Fund | Consumer Protection

Trouble in Toyland 2013

The 2013 Trouble in Toyland report is the 28th annual U.S. Public Interest Research Group (PIRG) survey of toy safety. In this report, U.S. PIRG provides safety guidelines for consumers when purchasing toys for small children and provides examples of toys currently on store shelves that may pose potential safety hazards.

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News Release | U.S. PIRG Education Fund | Consumer Protection

New Report Analyzes Complaints About Credit Bureaus

WASHINGTON— According to new analysis from the U.S. PIRG Education Fund, thousands of consumers with errors on their credit reports are getting relief through the Consumer Financial Protection Bureau (CFPB). The report also found that credit reporting agencies vary widely in how they respond to consumer complaints: Equifax responded to over half with relief, while Experian responded with relief to only 5 percent. 

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Blog Post | Consumer Protection

Will U.S. Trade Deal With Europe Eliminate Consumer Protections? | Ed Mierzwinski

Tomorrow, Tuesday, on Election Day, Washington State voters will consider the question "Yes On 522: To Label Genetically-Modified Foods." The right to choose your food is a right that American consumers want and every European citizen already has. But at the behest of the powerful agribusiness industry, U.S. trade negotiators want to take it away from all of us on both sides of the Atlantic in a secret deal. U.S. PIRG is among the consumer groups pushing back.

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News Release | U.S. PIRG Education Fund | Food

Ag Subsidies Pay for 21 Twinkies per Taxpayer, But Only half of an Apple Apiece

Federal subsidies for commodity crops are subsidizing junk food additives like high fructose corn syrup, enough to pay for 21 Twinkies per taxpayer every year, according to U.S. PIRG’s new report, Apples to Twinkies 2012. Meanwhile, limited subsidies for fresh fruits and vegetables would buy half of an apple per taxpayer.

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Fox Business: Consumer Watchdog Gives Bite to Dodd-Frank

"The CFPB has been enormously successful in ramping up over its first year," says Ed Mierzwinski, consumer program director at the Federation of State Public Interest Research Groups in Washington, D.C.

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News Release | U.S. PIRG | Food

SENATE TO VOTE ON FARM BILL AND GIVEAWAYS TO BIG AG

U.S. PIRG is disappointed in the Senate’s approval of the 2012 Farm Bill, which will send tens of billions of taxpayer dollars to Big Ag. Nasima Hossain, U.S. PIRG public health advocate, releases statement on the Senate Vote today on the 2012 Farm Bil.

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NYTimes Editorial: Debit Cards on Campus

According to a study by the United States Public Interest Research Group Education Fund, an advocacy organization, nearly 900 colleges and universities have card relationships with banks or other financial institutions, some of which manage student aid disbursements by turning student IDs into debit cards.

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News Release | U.S. PIRG | Food

Flawed Farm Bill Heads Toward Senate Floor

The Senate is moving to vote on the farm bill, S.3240, that would continue the current system of agricultural subsidies to large, profitable, agribusiness. Taxpayers’ hard earned dollars will be handed out needlessly in the billions.

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Blog Post | Consumer Protection

FTC recovers over $500 million from "get rich" and "lose weight in 3 minute abs workout" scammers | Ed Mierzwinski

The FTC today announced a $25 million settlement with the marketers of the Ab Circle Pro, an exercise machine that promises you can lose weight and get ripped abs in "just 3 minutes a day;" meanwhile, a federal judge has also approved a $478 million settlement in the FTC's case against a "get rich quick" infomercial king. A good day for consumers.

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Blog Post | Consumer Protection

Leading investor groups oppose expected SEC effort to weaken rules (WE WIN DELAY!) | Ed Mierzwinski

UPDATED: WE WIN! SEC AGREES TO DELAY AND CONDUCT CAREFUL CONSIDERATION OF BAD PROPOSAL. Original: The SEC could vote as soon as August 22 to weaken protections against investor fraud -- under the false guise of stimulating jobs! U.S. PIRG, the Consumer Federation of America, the AFL-CIO, a former SEC commissioner and other investor advocates have sent a strong letter to the SEC urging it not to act, especially under unjustifiable emergency rules that deny a reasonable public comment period.

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Blog Post | Consumer Protection

Bumbo, CPSC Recall Baby Seat Linked To Skull Fractures | Ed Mierzwinski

The U.S. Consumer Product Safety Commission (CPSC) and Bumbo, maker of a baby seat linked to at least 21 skull fractures, have announced a repair recall to install a free safety belt. U.S. PIRG and other consumer groups had pressured them to act.

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Blog Post | Consumer Protection

Ancient English football club Man U to launch "ugly" IPO under new US law for "emerging" companies | Ed Mierzwinski

The venerable English football club Manchester United, founded in 1878, is expected to file an IPO today under a new U.S. law, the JOBS Act, that passed overwhelmingly because it was intended to help newer, smaller companies go public. Over at The Motley Fool, they say: "Thank the JOBS Act for the Ugliest IPO of the Year."

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Blog Post | Consumer Protection

Emergency-room debt collector pays penalty but says no patient had "problematic interaction"? | Ed Mierzwinski

Last week, Minnesota Attorney General Lori Swanson settled her case with Accretive Health, the debt collector that allegedly acts as a gatekeeper to obtaining emergency-room treatment. The AG's legal filing has  affidavits from 60 victims but in a press release, the debt collector says "the Attorney General did not and could not identify a single patient in Minnesota who experienced a problematic interaction with an Accretive Health employee." Hunh?

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