Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR CONSUMERS

U.S. PIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 27 years, U.S. PIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for buying safer toys.

BIGGER BANKS, BIGGER FEES

In April, U.S. PIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

News Release | U.S. PIRG | Consumer Protection

Groups Applaud CPSC for Protecting Kids From Dangerous Magnets

U.S. PIRG and other consumer advocates, joined by pediatricians and pediatric gastroenterologists, today applauded the Consumer Product Safety Commission’s (CPSC) vote to address the hazards posed by high powered magnets.  Children who swallow two or more magnets are at risk of developing serious injuries such as small holes in the stomach and intestines, intestinal blockage, blood poisoning, and even death.

> Keep Reading
Blog Post | Consumer Protection

We urge CFPB to add stories to complaint database | Ed Mierzwinski

While Congress gets the bulk of the news, a lot of the work in Washington is done by agencies writing rules or enforcing laws. The rulemaking process is a contentious battle, where powerful special interests mobilize thousands of lawyers and PR flacks to delay or kill efforts to protect consumer, worker and community health and safety or to make markets work. So, we fight back. Yesterday, we urged the CFPB to add consumer stories to its Public Consumer Complaint Database. We've also recently urged other agencies to take action, including asking the DOT to expand airline passenger rights and the FCC to protect a free and open Internet.

> Keep Reading
Blog Post | Consumer Protection

CFPB, FTC Take Separate Actions Against Two Illegal Online Payday "Cash-Grab"Schemes | Ed Mierzwinski

Yesterday the CFPB and FTC announced separate actions against two online payday lenders running essentially the same alleged scam. Both "lenders" collected detailed consumer information from lead generation websites or data brokers, including bank account numbers, then deposited purported payday loans of $200-300 into those accounts electronically, and then collected biweekly finance charges "indefinitely,"

> Keep Reading
Report | U.S. PIRG | Consumer Protection

We Urge CFPB To Provide Mobile Financial Protections

Along with the Center for Digital Democracy, our co-investigator on a series of projects related to "big data" and financial opportunity, we've filed detailed comments to the CFPB regarding the need for strong consumer protections as more and more consumers use mobile financial services. We argue that "mobile technologies and services pose both opportunities and risks to consumers, their privacy, and to the kinds and price of services they are offered."

> Keep Reading
News Release | U.S. PIRG | Consumer Protection

We urge CFPB to issue safeguards for mobile financial services and privacy

We urge (along with the Center for Digital Democracy) the CFPB to issue rules so consumers can use mobile financial services without placing their privacy at risk or exposing themselves to new forms of predatory lending and other unfair practices. We filed a joint comment in response to a CFPB information request.

> Keep Reading

Pages

Media Hit | Food

Fox News: New Report Links Agricultural Subsidies to Childhood Obesity

A report by the U.S. Public Interest Research Group, or U.S. PIRG, titled “Apples to Twinkies: Comparing Federal Subsidies of Fresh Produce and Junk Food” found that between 1995 and 2010, the U.S. has spent more than $260 billion on agricultural subsidies.

> Keep Reading
News Release | U.S. PIRG | Food

Representative Jeff Flake Introduces REAPS Act

Statement of U.S. PIRG Federal Legislative Office Director Gary Kalman on the introduction of the Reducing the Deficit through Eliminating Agriculture Direct Payment Subsidies Act.

> Keep Reading
News Release | U.S. PIRG | Food

House Committee Approves Cut to Agriculture Subsidies

Every year, billions of taxpayer dollars are directed toward agribusiness -- artificially driving down the cost of fats and sugars by subsidizing commodity crops like corn and soybeans. Meanwhile, the prices of fruits and vegetables, grown with relatively little government support, have steadily increased by nearly 40% in the past 20 years.

> Keep Reading
News Release | U.S. PIRG | Consumer Protection

Consumer and Privacy Groups Warn Online Tracking at "Alarming Levels"

Warning that “tracking and targeting of consumers online have reached alarming levels,” a coalition of 11 consumer and privacy advocacy organizations today sent a letter to Congress outlining the protections any online privacy legislation must include.

> Keep Reading
News Release | U.S. PIRG Education Fund | Consumer Protection

Three Groups Urge FTC to Investigate “Wild West” of Online Data Collection

Three consumer protection organizations on Thursday filed a complaint with the Federal Trade Commission (FTC), demanding the commission investigate growing privacy threats in the “Wild West” online.

> Keep Reading

Pages

Blog Post | Consumer Protection

State Attorneys General Oppose Payday Lender Protection Bill In Congress | Ed Mierzwinski

Last week a bi-partisan group of 41 state Attorneys General announced their joint opposition to misguided legislation to take both the CFPB and the states off the payday lender crime beat. Nevertheless, the payday lenders continue to invest in the political process.

> Keep Reading
Blog Post | Consumer Protection

new consumer group, Consumers Count, to fight for arbitration reform | Ed Mierzwinski

Today, consumerscount.org launched as a website using "crowdsourcing" to help consumers band together to fight back when they have same complaint against the same company, but are limited by forced arbitration clauses and restrictions on class action rights from obtaining redress. At least until the CFPB bans forced arbitration, we need innovative ideas like consumerscount.

> Keep Reading
Blog Post | Consumer Protection

It's the 30th anniversary of Connecticut's New Car Lemon Law | Ed Mierzwinski

Thirty years ago today, the nation's first new car lemon law took effect in Connecticut. I was ConnPIRG's director at the time, when we joined a freshman state legislator, John Woodcock, to take on both Detroit and the even-more-powerful (in Hartford, that is) Connecticut car dealers.

> Keep Reading
Blog Post | Consumer Protection

Consumer Reports: Ticketmaster worst of 52 online shopping sites | Ed Mierzwinski

We are shocked, shocked to find in our latest Consumer Reports magazine that Ticketmaster came in last in a Consumer Reports member survey asking for online retailer ratings. Could it be the fees or maybe the "deceptive" sales tactics?

> Keep Reading
Blog Post | Consumer Protection

Survey: Consumers happy with Credit CARD Act | Ed Mierzwinski

Over at Time Magazine, reporter Martha White says a JD Power survey finds consumers are happier with their credit cards. She adds "To give credit where it’s due in this case, look to the CARD Act, that big piece of financial reform legislation that was passed in the wake of  the financial crisis in 2009 over the strenuous objection of the banking industry."

> Keep Reading

Pages

View AllRSS Feed

Support Us

Your donation supports U.S. PIRG’s work to stand up for consumers on the issues that matter, especially when powerful interests are blocking progress.

Consumer Alerts

Join our network and stay up to date on our campaigns, get important consumer updates and take action on critical issues.
Optional Member Code