Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR CONSUMERS

U.S. PIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 30 years, U.S. PIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for avoiding dangerous toys.

BIGGER BANKS, BIGGER FEES

In April, U.S. PIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

News Release | U.S. PIRG | Consumer Protection

The Department of Labor Fiduciary Rule for Investment Advice

U.S. PIRG federal legislative director Jerry Slominski on The Release of the Department of Labor Fiduciary Rule for Investment Advice

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Blog Post | Consumer Protection

What is payday lending? | Kathryn Lee

We are a leading member of Americans for Financial Reform, a coalition that was instrumental in the creation of the Consumer Financial Protection Bureau (CFPB) by Congress in 2010. The CFPB is currently working on a rule to reign in the payday lending industry. We, along with AFR, are working to make sure the rule is a strong one. 

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Blog Post | Consumer Protection

Lowering your APR might be easier than you think | Kathryn Lee

Many Americans are walking around with a balance on their credit card because of high interest rates, or annual percentage rate (APR) charges for unpaid balances. It's best to pay off your balance in full but if you don't or can't, a higher APR makes your debit grow faster. What most people don’t realize is this APR can be negotiated to a lower rate.

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Blog Post | Public Health, Food

Subway’s New Sandwich is Helping Save Antibiotics | Anya Vanecek

Subway just released its first sandwich made with meat raised without antibiotics. It was a delicious way to address one of the most pressing public health issues of our time.

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Video Blog | Public Health, Food

Who's next to help save antibiotics?

Doctors, farmers, restaurant owners, and hundreds of thousands of people like you are all placing the same order: meat raised without routine antibiotics. Many fast food chains have stepped up to help stop the overuse of antibiotics. The question is, who will be next?

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News Release | U.S. PIRG | Consumer Protection, Higher Ed

U.S. PIRG lauds consumer guide for safe bank accounts on campus

The U.S. Public Interest Research Group applauds the Consumer Financial Protection Bureau (CFPB) release of a Safe Student Account Toolkit for campus administrators, released after a several-year investigation into the unavoidable and unusual fees that students can be charged through campus bank accounts, particularly through the financial aid disbursement.

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Media Hit | Public Health, Food

Saving antibiotics requires decisive action

Our organizer in Missouri makes a compelling case for stronger FDA action to combat the rise of superbugs.

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News Release | U.S. PIRG Education Fund | Consumer Protection

30th Annual Survey Finds Dangerous Toys on Store Shelves

Dangerous or toxic toys can still be found on America’s store shelves, according to U.S. PIRG Education Fund’s 30th annual Trouble in Toyland report. The survey of potentially hazardous toys found that, despite recent progress, consumers must still be wary when shopping this holiday season.

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News Release | U.S. PIRG | Consumer Protection, Make VW Pay

Volkswagen’s $1000 Gift Cards Fall Short

Statement by Mike Litt, National Consumer Advocate with U.S. PIRG, on Volkswagen’s offer of $1,000 in gift cards to customers affected by its emission scandal.

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Report | Food

Apples to Twinkies

America is facing an obesity epidemic – one that’s hitting children especially hard. Childhood obesity rates have tripled over the last three decades, with one in five kids aged 6 to 11 now obese.

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Report | OSPIRG | Consumer Protection

Tricks and Traps

As Oregonians continue to endure the worst economic crisis since the Great Depression, OSPIRG set out to discover what consumers are really paying to maintain basic banking services in Oregon, and what sorts of fees and financial institution policies have the biggest effect on consumers' bottom line. OSPIRG staff and volunteers analyzed 64 checking accounts offered by ten banks and eight credit unions in Portland, Eugene and Ashland.

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Report | U.S. PIRG Education Fund | Consumer Protection

A Public Interest Internet Agenda

A Public Interest Internet Agenda prescribes broadband policy solutions that are tied to the common good and our nation’s prosperity. Connecting our entire nation to the Internet at broadband speed is the key to economic development, improved healthcare and education, energy efficiency, robust democracy and open government.

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Report | U.S. PIRG Education Fund | Consumer Protection

Online Behavorial Tracking and Targeting, Legislative Primer

Consumers are increasingly relying on the Internet and other digital services for a wide range of transactions and services, many of which involve their most sensitive affairs, including health, financial, and other personal matters. At the same time many companies are now engaging in behavioral advertising, which involves the surreptitious tracking and targeting of consumers.

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Report | OSPIRG | Consumer Protection

Consumer Tips for the Downturn

The tips and know-how included here are good advice in any economic climate, but they are especially important in this economy. Credit card debt, consumer credit scores, and identity theft are some of the most common problems facing consumers today.

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Blog Post | Public Health, Food

We need a smarter farm bill | Steve Blackledge

New Congressional Budget Office data suggests this year's farm subsidies will cost more and produce unwanted outcomes.  

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Blog Post | Public Health, Food

President's New Budget Proposal Good on Antibiotics | Bill Wenzel

From where I sit, there’s a lot to like in the President’s budget.

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Blog Post | Consumer Protection, Financial Reform

100+ Groups Oppose Provisions That Threaten Public Protections | Mike Litt

The White House is expected to release its fiscal year 2017 budget proposal tomorrow. U.S. PIRG and various state PIRGs joined a coalition of more than 100 groups that sent the following letter calling on President Barack Obama and all 535 members of Congress to oppose any federal appropriations bill that contains ideological policy riders. 

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Blog Post | Public Health, Food

A nationwide call: KFC, help save antibiotics! | Anya Vanecek

Over eighty organizations and hundreds of consumers launched a call for KFC to switch to selling chicken raised without routine antibiotics. 

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