Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR CONSUMERS

U.S. PIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 30 years, U.S. PIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for avoiding dangerous toys.

BIGGER BANKS, BIGGER FEES

In April, U.S. PIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

News Release | U.S.PIRG Education Fund | Consumer Protection, Make VW Pay, Transportation

Framework for VW Settlement Announced

Statement by Mike Litt, Consumer Program Advocate at U.S. PIRG Education Fund, on todays announced VW settlement. For more details on what a strong settlement agreement ought to look like, please see the open letter that we released earlier this week with other consumer and environmental groups.

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Blog Post | Public Health, Food

Antibiotics: Yummy Yucky | Steve Blackledge

Two of the three Yum! Brand companies announced new antibiotics policies this week. One was a promising step to save antibiotics. The other was more "yucky."

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News Release | U.S. PIRG | Public Health, Food

Taco Bell Moves Away From Chicken Raised on Medically Important Antibiotics

Taco Bell will no longer serve chicken raised on medically important antibiotics in U.S. locations starting in 2017. The announcement was included in a release from Taco Bell’s parent company Yum! Brands, and comes amid widespread consumer demand and concern from the medical community about the overuse of antibiotics on livestock and poultry. Taco Bell’s announcement will put major market pressure on the meat industry to stop overusing antibiotics and should push its partner brands KFC and Pizza Hut to have stronger commitments as well. 

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News Release | U.S.PIRG Education Fund | Consumer Protection, Make VW Pay

Leading Groups Send Criteria for Evaluating VW Settlement

Four leading consumer, environmental, and public health organizations wrote an open letter in advance of the April 21st deadline set by U.S. District Judge Charles R. Breyer for a proposal that deals with Volkswagen’s emission scandal.

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Blog Post | Public Health, Food

Colonel-quality chicken | Anya Vanecek

Last week, KFC announced a "Re-Colonelzation" of its recipes and cooking techniques. But in their effort to improve quality, they missed an important ingredient: a commitment to help protect public health.

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U.S. PIRG Statement on State of the Union Address

On Tuesday, President Barack Obama came before Congress to give his seventh and final State of the Union address. In his speech, the President highlighted top national priorities and some of the greatest challenges faced by the American people.

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Media Hit | Public Health, Food

Stop the overuse of antibiotics on factory farms

It’s estimated that 23,000 Americans will die from superbugs — bacteria that are difficult or impossible to treat with antibiotics.

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News Release | U.S. PIRG | Consumer Protection, Higher Ed

U.S. PIRG lauds consumer guide for safe bank accounts on campus

The U.S. Public Interest Research Group applauds the Consumer Financial Protection Bureau (CFPB) release of a Safe Student Account Toolkit for campus administrators, released after a several-year investigation into the unavoidable and unusual fees that students can be charged through campus bank accounts, particularly through the financial aid disbursement.

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Report | Food

Apples to Twinkies

America is facing an obesity epidemic – one that’s hitting children especially hard. Childhood obesity rates have tripled over the last three decades, with one in five kids aged 6 to 11 now obese.

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Report | OSPIRG | Consumer Protection

Tricks and Traps

As Oregonians continue to endure the worst economic crisis since the Great Depression, OSPIRG set out to discover what consumers are really paying to maintain basic banking services in Oregon, and what sorts of fees and financial institution policies have the biggest effect on consumers' bottom line. OSPIRG staff and volunteers analyzed 64 checking accounts offered by ten banks and eight credit unions in Portland, Eugene and Ashland.

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Report | U.S. PIRG Education Fund | Consumer Protection

A Public Interest Internet Agenda

A Public Interest Internet Agenda prescribes broadband policy solutions that are tied to the common good and our nation’s prosperity. Connecting our entire nation to the Internet at broadband speed is the key to economic development, improved healthcare and education, energy efficiency, robust democracy and open government.

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Report | U.S. PIRG Education Fund | Consumer Protection

Online Behavorial Tracking and Targeting, Legislative Primer

Consumers are increasingly relying on the Internet and other digital services for a wide range of transactions and services, many of which involve their most sensitive affairs, including health, financial, and other personal matters. At the same time many companies are now engaging in behavioral advertising, which involves the surreptitious tracking and targeting of consumers.

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Report | OSPIRG | Consumer Protection

Consumer Tips for the Downturn

The tips and know-how included here are good advice in any economic climate, but they are especially important in this economy. Credit card debt, consumer credit scores, and identity theft are some of the most common problems facing consumers today.

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Blog Post | Public Health, Food

Subway’s New Sandwich is Helping Save Antibiotics | Anya Vanecek

Subway just released its first sandwich made with meat raised without antibiotics. It was a delicious way to address one of the most pressing public health issues of our time.

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Video Blog | Public Health, Food

Who's next to help save antibiotics?

Doctors, farmers, restaurant owners, and hundreds of thousands of people like you are all placing the same order: meat raised without routine antibiotics. Many fast food chains have stepped up to help stop the overuse of antibiotics. The question is, who will be next?

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Blog Post | Public Health, Food

Senate stands with consumers on GMO labels | Bill Wenzel

A bill to stop state GMO labeling laws was blocked decisively in the Senate today – failing by 11 votes. 

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Blog Post | Consumer Protection

20 groups call on FTC to protect consumers and prohibit the sale of certified used cars with unrepaired safety recalls | Deirdre Cummings

U.S. PIRG joined more than 20 consumer organizations in calling on the Federal Trade Commission (FTC) to prohibit the practice of selling “certified” used cars with unrepaired safety recalls. The formal comments were in response to the FTC's proposed settlements with General Motors, Jim Koons Management, and Lithia Motors. 

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Blog Post | Public Health, Food

We need a smarter farm bill | Steve Blackledge

New Congressional Budget Office data suggests this year's farm subsidies will cost more and produce unwanted outcomes.  

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