Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR CONSUMERS

U.S. PIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 30 years, U.S. PIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for avoiding dangerous toys.

BIGGER BANKS, BIGGER FEES

In April, U.S. PIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

News Release | U.S. PIRG | Consumer Protection, Financial Reform

More Than 100 Groups Insist on No Riders in Spending Legislation

The day before the White House is expected to release its fiscal year 2017 budget proposal, a coalition of more than 100 groups, including U.S. PIRG, sent a letter calling on President Barack Obama and all 535 members of Congress to oppose any federal appropriations bill that contains ideological policy riders.

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Blog Post | Consumer Protection, Financial Reform

100+ Groups Oppose Provisions That Threaten Public Protections | Mike Litt

The White House is expected to release its fiscal year 2017 budget proposal tomorrow. U.S. PIRG and various state PIRGs joined a coalition of more than 100 groups that sent the following letter calling on President Barack Obama and all 535 members of Congress to oppose any federal appropriations bill that contains ideological policy riders. 

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Media Hit | Public Health, Food

Will Yum! Brands Commit to Better Antibiotic Stewardship Policies?

"Despite these successes, we need to re-double our efforts to counter new threats from superbugs that increasingly diminish the effectiveness of antibiotics. We will continue to ramp up our consumer awareness and advocacy campaigns to ensure that the superbugs don't win."

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Blog Post | Public Health, Food

A nationwide call: KFC, help save antibiotics! | Anya Vanecek

Over eighty organizations and hundreds of consumers launched a call for KFC to switch to selling chicken raised without routine antibiotics. 

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How Companies Turn Your Facebook Activity Into a Credit Score

This story in The Nation explains our work challenging the way data brokers use "black box," or secret, algorithms to make scoring decisions that may violate the law and deny credit opportunities. This work was also the subject of our recent livestream event featuring Professor Frank Pasquale and his new book, "The Black Box Society." We've now posted an archive of that event, in 3 chapters on our Youtube page.

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News Release | U.S. PIRG | Consumer Protection

PIRG Commends Supporters of Duckworth Amendment to Protect Our Troops From High-Cost Loans

Last night, on a 32-30 bipartisan vote, the House Armed Services Committee supported the Tammy Duckworth (IL) amendment to strike language from the National Defense Authorization Act that would have delayed Pentagon-proposed improvements to the Military Lending Act of 2007. It's a critical victory for servicemembers, veterans and their families, although the fight to protect our troops from high-cost loans will continue.

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News Release | U.S. PIRG | Consumer Protection

PIRG Commends Release of Labor Dept.'s Proposed Rule To End Conflicted Retirement Advice

PIRG today commended the public release of the Department of Labor’s proposed rule that would strengthen the ability for Americans to save for retirement by addressing conflicts of interest that arise when brokers and financial advisers give retirement advice. Wall Street will fight the rule hard, because it requires them to put consumers first.

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News Release | U.S. PIRG | Consumer Protection

FCC NET NEUTRALITY ORDER PROTECTS THE OPEN INTERNET

Today the FCC took not one but two critical actions to make sure that the Internet works for everybody. First, it issued a "Net Neutrality" order guaranteeing a free and open Internet. This Internet freedom order will prevent the phone and cable companies from granting fast lanes or other preferences to already powerful firms. The FCC also acted to override state laws that prevented local governments from building out broadband networks to compete with the phone and cable companies.

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News Release | U.S. PIRG | Consumer Protection

USPIRG Commends Department of Labor's Rule On Conflicted Retirement Advice

Today, we joined President Obama, Senator Elizabeth Warren, CFPB Director Rich Cordray, Labor Secretary Tom Perez and others at AARP as the President announced his strong support for a proposed Labor Department rule to close loopholes and to require Wall Street and other financial advisors to put consumers first when they give retirement advice. Wall Street has already launched a misleading attack. Read more to see our statement supporting the proposal, which will put billions of dollars back into retirement accounts.

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Report | U.S. PIRG | Consumer Protection

Trouble In Toyland 2002

The 2002 Trouble in Toyland report is the 17th annual Public Interest Research Group (PIRG) toy safety survey. PIRG uses its survey to educate parents and the general public about toy hazards. This report focuses on three main hazards associated with toys: choking, phthalates, and noise. We also conducted our second extensive survey of toys sold on the Internet.

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Report | U.S. PIRG | Consumer Protection

Who's Watching The Watchdogs?

Conflicts of interest and lack of independent funding have doomed both the national and state level accounting oversight systems in the United States. The current Enron-Arthur Andersen debacle is illustrative of larger problems in the accounting oversight system. This report examines potential conflicts of interest in the 51 (50 states and the District of Columbia) state agencies with regulatory authority over accountants, known as the state boards of accountancy. It finds complicity between the boards’ lapdog bite and their overwhelming dominance by accounting insiders.

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Report | U.S. PIRG Education Fund | Consumer Protection

Playing It Safe 2002

The sixth nationwide investigation of public playgrounds by Consumer Federation of America (CFA) and the State Public Interest Research Groups (PIRGs) found that a majority of American playgrounds pose hidden threats to our nation’s youngsters.

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Report | U.S. PIRG Education Fund | Consumer Protection

Deflate Your Rate

An estimated 55-60 percent of Americans carry credit card balances. One recent study found that nearly half of those with balances made just the minimum payment in February 2002.

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Report | U.S. PIRG | Consumer Protection

Industry Associations Oppose Senate Legislation to Prevent "Another Enron"

The Senate should resist industry pressure and take immediate action to protect investors, employees and pensioners from future Enron-like collapses. At a time when we are wondering how Enron could keep so many analysts and accountants in the dark about their balance sheets, we need to re-shine the bright light of public scrutiny on these murky and complex energy derivative transactions.

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Blog Post | Public Health, Food

All I want for Christmas is responsibly-raised meat. | Anya Vanecek

I don't want a lot for Christmas, there is just one thing I need...

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Blog Post | Public Health, Food

It keeps getting better | Steve Blackledge

By next summer, all of the chicken served on Papa John's pizzas and poppers will be raised without antibiotics. The pizza chain's announcement adds them to a growing list of restaurants that are helping to stop the overuse antibiotics on large industrial farms.

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Blog Post | Public Health, Food

Predictable Problems in the FDA Annual Report | Bill Wenzel

Not only did the FDA’s voluntary Guidance for Industry #213 not lower the sale and use of antibiotics for food-producing animals, these sales actually increased 4%.

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Blog Post | Consumer Protection

30 Years of "Trouble in Toyland," 30 Years of Safety Improvements | Anna Low-Beer

Every year, U.S. PIRG Education Fund releases Trouble in Toyland, a report on toy safety which examines toys bought at major national retailers, looking for safety hazards including toxic toys, choking hazards, labeling violations, powerful magnets, and excessibely loud toys. We continue to find these hazards on store shelves, which indicates the need for continued vigilance and adequate enforcement of safety regulations. But despite lingering dangers, in the last 30 years, we've come a long way in terms of both policy and compliance with standards.

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Blog Post | Consumer Protection

Industry Tries to Toy with our Toy Report | Dev Gowda

It's mid-November, which for the general American population means that pumpkin-spice everything is all the rage, but for U.S. PIRG Education Fund staff, it means that our annual Trouble in Toyland report release is just around the corner. Apparently, the Toy Industry Association is also aware of our upcoming toy safety report.

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