Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR CONSUMERS

U.S. PIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 27 years, U.S. PIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for buying safer toys.

BIGGER BANKS, BIGGER FEES

In April, U.S. PIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

News Release | U.S. PIRG | Consumer Protection

U.S. PIRG’s Christine Lindstrom Testifies before U.S. Senate Banking Committee on Campus Debit Cards

U.S. PIRG Higher Education Program Director Chris Lindstrom testified before the Senate Banking Committee today on campus banking issues, private student loans and other issues concerning financial products on campus.

> Keep Reading
News Release | U.S. PIRG | Consumer Protection

SHAREHOLDER RESOLUTION ASKS SAFEWAY TO LABEL ITS FOOD FOR GMOs

At its annual meeting this Friday, shareholders and advocacy groups will urge Safeway to label store brand products containing genetically modified organisms (GMOs). Green Century Capital Management filed a shareholder proposal with Safeway, citing unprecedented public demand for GMO labeling as a reason for Safeway to voluntarily provide this information. 

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Blog Post | Consumer Protection

The CFPB at Three: A Child Prodigy | Ed Mierzwinski

The Consumer Financial Protection Bureau (CFPB) turned just three years old Monday, July 21st, but when you look at its massive and compelling body of work, you must wonder: Are watchdog years like plain old dog years? Is the CFPB now a full-sized, 21-year-old adult? The answer is no, not yet. The CFPB is still growing and developing and adding programs and projects. The CFPB is, however, at three years old, certainly a child prodigy. Despite overwhelming public support, however, powerful special interests continue to attack it. Yet, the idea of the CFPB needs no defense, only more defenders.

> Keep Reading
Blog Post | Consumer Protection

The CFPB at Three: A Child Prodigy | Ed Mierzwinski

The Consumer Financial Protection Bureau (CFPB) turned just three years old Monday, July 21st, but when you look at its massive and compelling body of work, you must wonder: Are watchdog years like plain old dog years? Is the CFPB now a full-sized, 21-year-old adult? The answer is no, not yet. The CFPB is still growing and developing and adding programs and projects. The CFPB is, however, at three years old, certainly a child prodigy. Despite overwhelming public support, however, powerful special interests continue to attack it. Yet, the idea of the CFPB needs no defense, only more defenders.

> Keep Reading
Blog Post | Consumer Protection

FTC Sues Alleged Corporate Wrongdoers Amazon & T-Mobile | Ed Mierzwinski

In the last few days, the U.S. Federal Trade Commission (FTC) has filed lawsuits against the wireless company T-Mobile over cramming of "hundreds of millions of dollars" in junk charges on phone bills and the web seller Amazon over "millions of dollars in unauthorized in-app charges incurred by children." What's interesting is not that the companies are alleged to have broken the law, it's that they've refused to settle and forced the FTC into court.

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News Release | U.S. PIRG | Food

House Rejects Farm Bill Loaded with Subsidies to Big Agribusiness

The failure of this Farm Bill is a wake-up call: The House now has the chance to make serious changes to this legislation. Our elected leaders should stand up for taxpayers, not Big Ag, by ending wasteful subsidies once and for all.

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News Release | U.S. PIRG | Food

House Narrowly Rejects Modest Bipartisan Measure to Limit Subsidies for Largest Agribusinesses

U.S. PIRG opposes the House Farm Bill (H.R. 1947). Like the Senate’s proposed Farm Bill, this legislation would keep the gravy train flowing for big agribusiness, locking in their unjustified corporate handouts for the next five years. The House rejected even modest amendments to reduce subsidies for the most profitable agribusinesses. The Kind-Petri amendment, which would have cut off certain subsidies for agribusinesses with high incomes, failed with a narrow 208-217 vote. 

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News Release | U.S. PIRG | Food

Unlikely Allies Voice Opposition to House Farm Bill

U.S. PIRG joined with taxpayer and environmental groups from across the political spectrum to voice shared opposition to much of the Farm Bill being considered by the House of Representatives. The Farm Bill passed by the U.S. Senate is nothing more than a giant handout to the largest, most profitable corporate agribusinesses. And Big Ag does even better under the current House bill.

> Keep Reading
News Release | U.S. PIRG | Food

Senate Farm Bill Continues Giant Giveaways to Big Agribusiness

The farm bill, just passed by the Senate, would keep the gravy train flowing for big agribusiness, locking in their unjustified corporate handouts for the next five years. The House needs to make serious changes to this legislation or reject it entirely.

> Keep Reading
News Release | U.S. PIRG | Consumer Protection

Selection of New Director for Federal Housing Finance Authority is Opportunity to Protect Consumers

The Federal Housing Finance Authority (FHFA) should be accountable to consumers, taxpayers and Congress as it works to stabilize housing markets. The selection of a permanent FHFA director is an important opportunity to restore this powerful office to a servant of the public, rather than a captured creature of moneyed interests.

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Report | U.S. PIRG Education Fund | Consumer Protection

Trouble In Toyland 2000

This 2000 Trouble In Toyland report is the fifteenth annual PIRG toy safety survey. PIRG uses results from its survey to educate parents about toy hazards and to advocate passage of stronger laws and regulations to protect children from toy hazards. 

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Report | U.S. PIRG | Consumer Protection

Playing It Safe 2000

The fifth nationwide investigation of public playgrounds by the Public Interest Research Groups (PIRG) and Consumer Federation of America (CFA) found that a majority of American playgrounds pose hidden threats to our nation’s youngsters.

> Keep Reading
Report | U.S. PIRG | Consumer Protection

ATM Fee Backlash

The ATM surcharge has more than doubled the cost to consumers for using foreign ATMs. The surcharge contributes dramatically to the profits of ATM owners, lessens the benefit to consumers of shared ATM networks and encourages the growth of bigger banks.

> Keep Reading
Report | U.S. PIRG | Consumer Protection

Show Me The Money

This report updates a 1998 CFA survey on the consumer costs of payday lending and includes a survey of 230 payday lenders found in 20 states. It finds that payday lenders continue to make short term consumer loans of $100-400 at legal interest rates of 390-871% in states where payday lending is allowed. More disturbingly, the report finds that payday lenders are exploiting new partnerships with national banks to make payday loans in states, such as Virginia, where the loans are otherwise prohibited by usury ceilings or other regulations.

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Report | U.S. PIRG | Consumer Protection

Big Banks, Bigger Fees 1999

Over 12 million American families can't afford bank accounts. The rest of us are paying too much, especially if we bank at big banks. Meanwhile, in 1998 banks recorded nearly $62 billion in profits, an eighth straight record year.

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Blog Post | Consumer Protection

Fed Doubles Down On Bet To Raise Swipe Fees | Ed Mierzwinski

Yesterday, the Federal Reserve Board told a U.S. judge it would appeal his decision that the Fed's 2012 rule raising the swipe fees merchants pay to accept debit cards blatantly ignored Congressional intent to lower them. The Fed's rule harms small businesses, who pay the highest swipe fees in the world, as well as their customers, who pay more at the store and more at the pump, even if they pay with cash. But it helps the Fed's big bank patrons.

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Blog Post | Consumer Protection

Weird Big Bank Trick Raises Price of Beer and Soda | Ed Mierzwinski

UPDATED: August 8. Many of Enron's schemes involved sham transactions with itself that the SEC alleged had "no economic substance."  Taking a page from Enron's book, mega-bank Goldman Sachs is now moving tons of aluminum around and around its Detroit warehouses in similar transactions without apparent economic substance except to increase Goldman profits while raising costs of beer, soda and other goods relying on aluminum, delaying deliveries and disrupting aluminum markets. At a Senate hearing on the practice, Senator Elizabeth Warren (MA) said: "This movie will not end well."

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Blog Post | Food

Will U.S. trade deal with Europe threaten our safety and pocketbooks? | Ed Mierzwinski

(Updated 15 June 2013) U.S. officials have begun discussing a new Transatlantic Trade and Investment Partnership with Europe. The deal poses a serious threat to strong U.S food safety laws, new U.S. rules designed to prevent another bank-induced economic collapse and many other public protections. The threat will be lessened if the U.S. reverses its plan to conduct negotiations in the full view of some 600 industry "advisors" but secretly from the rest of us.

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Blog Post | Consumer Protection

Five Things The Credit Bureaus Don't Want You To Know | Ed Mierzwinski

If your name is Judy Thomas, you live in Ohio and you have good credit, you don't want to be mixed up with Judith Kendall who lives in Utah and doesn't have good credit. Last week, Judy explained her story to a U.S. Senate Commerce Committee hearing on credit bureau mistakes. We learned at least five things that the credit bureaus don't want you to know.

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Blog Post | Consumer Protection

Senator McConnell says we shouldn't have a CFPB at all | Ed Mierzwinski

Senator Mitch McConnell (KY) told Wall Street and other bankers yesterday that "If I had my way, we wouldn't have the [Consumer Financial Protection Bureau] at all." Here's a list of some of the protections the rest of us -- consumers, veterans, students, and seniors -- wouldn't have at all if McConnell and Wall Street had their way and we didn't have a  CFPB at all.

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