Reining in Wall Street

STANDING UP FOR CONSUMERS IN THE FINANCIAL MARKETPLACE—For more than 20 years, Consumer Program Director Ed Mierzwinski has helped us stand up against big banks and credit card companies.

A Consumer Cop On the Financial Beat

You work hard for your money. You should be able to save, invest and manage your money without fear of being trapped, tricked or ripped off by the institutions you are trusting with your financial future. 

That’s why we need strong consumer protections on Wall Street. And from the 2008 economic collapse, we know how big of an impact those institutions can have on our economy when they play fast and loose with our money. It made it clear: Americans need a watchdog agency on Wall Street, devoted to creating and enforcing fair, clear and transparent rules to protect consumers. 

So in 2010, we helped create the Consumer Financial Protection Bureau to be our consumer cop on the financial beat.

The CFPB Gets the Job Done

Despite the fact that the CFPB is not widely known, they’ve been hugely successful at working for consumers, returning nearly $12 billion to more than 29 million people who were ripped off by companies that broke the law … in just five years. 

The CFPB holds big banks, debt collectors, and lenders accountable. Here are a few examples of some of the cases the CFPB has taken on to protect consumers:


When American Honda Finance used discriminatory pricing to rip off African-American, Hispanic, and Asia/ Pacific Island borrowers who paid too much for car loans, the CFPB returned $24 million to these consumers.


The Department of Justice and 47 states joined the CFPB in a $216 million action against JP Morgan Chase Bank for illegal debt collection practices affecting over half a million Americans.


When it was discovered that Wells Fargo employees were opening unauthorized debit and credit accounts using their customer's information, the CFPB fined Wells Fargo $100 million for fraud.


The CFPB fined Equifax andTransUnion — two of the three largest credit reporting agencies — $5 million for selling inflated credit scores to consumers that were different from ones actually used by lenders and returned $17 million to those harmed by the deception.

In addition, the Consumer Bureau has helped level the financial playing field, educating veterans, senior citizens, new homeowners, college students, and low-income consumers on how to keep their finances secure.

The Consumer Bureau's success should be earning it applause in Washington. Yet instead of cheering on the Consumer Bureau, the Trump administration and some members of Congress are pushing to weaken or even get rid of it. 

Tell Your Senators: Stand Up For Consumers

We can keep our consumer cop on the financial beat — but only if we can convince enough senators to stand up and be counted as Consumer Champions, and stop any bad bills that try to roll back or eliminate consumer protections.

Even with the Consumer Bureau on the job, many Americans are still at risk of reckless financial practices that threaten their homes, their retirement savings, and their overall well-being. That’s why we don’t simply need the CFPB to exist: We need to make it even better, by strengthening commonsense consumer protections. 

In the wake of the Great Recession, we helped spearhead the creation of the Consumer Bureau. Now, we need your help to stand up for consumer protection once again, and defend the CFPB from those who would weaken or eliminate it.

Issue updates

News Release | U.S. PIRG | Financial Reform

Financial “CHOICE” Act is “Cruel Choice” for CFPB & Consumers & Students

U.S. PIRG release opposing new Financial Choice Act 2.0 to be considered soon in House. Our release points out that just today, the CFPB proved yet again that it is needed to protect consumers, in this case, student consumers, since student loan complaints are spiking.

> Keep Reading
Blog Post | Financial Reform

Financial Choice Act: A Cruel Choice for the CFPB & Consumers | Ed Mierzwinski

UPDATED 4/25 with link to our letter to Congress. This week, on Wednesday 4/26, the House FInancial Services Committee holds a hearing on Chairman Jeb Hensarling's Financial Choice Act 2.0. It's a brutal un-do of the 2010 Dodd-Frank Wall Street Reform and Consumer Protection Act that forgets, or ignores, the historical fact that reckless bank practices abetted by loose regulators wrecked our economy in 2008. A key goal of the proposal is to weaken the successful CFPB into an unrecognizable husk incapable of protecting consumers.

> Keep Reading
News Release | U.S. PIRG | Financial Reform

New report shows victims of aggressive tactics from medical debt collectors

A new U.S. PIRG Education Fund Report documents consumer complaints to the Consumer Financial Protection Bureau about medical debt. Most complaints are about debt never owed, already paid, or not verified as the consumer's debt. The report demonstrates the ongong need to defend CFPB from speical-interest attacks.

> Keep Reading
Report | U.S. PIRG Education Fund | Financial Reform

Medical Debt Malpractice

Millions of Americans are contacted by debt collectors every year over debt related to medical expenses. "Medical Debt Malpractice" is the latest (9th) in our series based on analysis of complaints in the Consumer Financial Protection Bureau's public complaint database. The report demonstrates that the CFPB is a critical agency protecting consumers against unfair financial practices and needs to be defended against special interest attacks.

> Keep Reading
News Release | U.S. PIRG | Financial Reform

Weakening CFPB Would Allow Credit Bureaus To Run Amok (Again!)

If powerful special interests succeed in weakening the Consumer Financial Protection Bureau, then all its work forcing the  BIg Three credit bureaus to comply with the law may end. For 40 years, these gatekeepers to financial and emploment opportunity ruined millions of lives -- first by making mistakes, then failing to re-investigate and fix them. among its other successes, the CFPB has been reining in the credit bureaus.

> Keep Reading

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News Release | U.S. PIRG | Financial Reform

Financial “CHOICE” Act is “Cruel Choice” for CFPB & Consumers & Students

U.S. PIRG release opposing new Financial Choice Act 2.0 to be considered soon in House. Our release points out that just today, the CFPB proved yet again that it is needed to protect consumers, in this case, student consumers, since student loan complaints are spiking.

> Keep Reading
News Release | U.S. PIRG | Financial Reform

New report shows victims of aggressive tactics from medical debt collectors

A new U.S. PIRG Education Fund Report documents consumer complaints to the Consumer Financial Protection Bureau about medical debt. Most complaints are about debt never owed, already paid, or not verified as the consumer's debt. The report demonstrates the ongong need to defend CFPB from speical-interest attacks.

> Keep Reading
News Release | U.S. PIRG | Financial Reform

Weakening CFPB Would Allow Credit Bureaus To Run Amok (Again!)

If powerful special interests succeed in weakening the Consumer Financial Protection Bureau, then all its work forcing the  BIg Three credit bureaus to comply with the law may end. For 40 years, these gatekeepers to financial and emploment opportunity ruined millions of lives -- first by making mistakes, then failing to re-investigate and fix them. among its other successes, the CFPB has been reining in the credit bureaus.

> Keep Reading

U.S. PIRG Statement on President Trump’s First Address to Congress

President Trump gave his first address to a joint session of Congress on Tuesday, highlighting his legislative priorities for the coming year. His speech touched on issues ranging from the budget, infrastructure, and special interest influence in government.

> Keep Reading
News Release | U.S. PIRG | Financial Reform

STATEMENT OF CHRIS LINDSTROM ON THE CFPB'S LAWSUIT AGAINST NAVIENT, FORMERLY PART OF SALLIE MAE

U.S. PIRG Higher Education Program Director Chris Lindstrom today commended the Consumer Financial Protection Bureau for suing the giant student loan servicing company Navient (formerly part of Sallie Mae) for "failing student borrowers" (including severely disabled veterans) "at every stage of repayment."

> Keep Reading

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Reforming Wall Street

U.S. PIRG’s campaign to win historic Wall Street Reform was recognized by The Hill newspaper as one of the Top 10 lobbying victories of 2010, which wrote that, “[c]onsumer advocacy groups like the U.S. Public Interest Research Group and the Consumer Federation of America won big with the creation of the Consumer Financial Protection Agency.” In addition, we worked to ensure the confirmation of Richard Cordray as director of the CFPB, ensuring that the new agency had the power to carry out its mission.

> Keep Reading
Report | U.S. PIRG Education Fund | Financial Reform

Medical Debt Malpractice

Millions of Americans are contacted by debt collectors every year over debt related to medical expenses. "Medical Debt Malpractice" is the latest (9th) in our series based on analysis of complaints in the Consumer Financial Protection Bureau's public complaint database. The report demonstrates that the CFPB is a critical agency protecting consumers against unfair financial practices and needs to be defended against special interest attacks.

> Keep Reading
Report | U.S. PIRG | Financial Reform

Student, Education, and Consumer Groups Defend CFPB To Congress

On February 13, nearly 60 local, state and national student advocacy, professional, consumer, educational, faith and other organizations sent a letter to Congressional leaders expressing "strong support for the crucial work the Consumer Financial Protection Bureau (CFPB) does on behalf of student loan borrowers." The "borrower-focused" letter also urged Congress "to ensure the agency remains well-positioned to solve borrowers’ problems, which includes protecting the Bureau’s single-Director structure and its independent funding, and maintaining Director Richard Cordray until his term ends.

> Keep Reading
Report | U.S. PIRG | Financial Reform

PIRG, Consumer Advocates Join Fight to Protect CFPB in Court

Here is a copy of the motion filed today by U.S. PIRG and other groups in the DC Circuit, U.S. Court of Appeals, seeking to intervene in defense of the CFPB in the case PHH vs. CFPB. 

> Keep Reading
Report | U.S. PIRG Education Fund and Frontier Group | Financial Reform

Big Banks, Big Overdraft Fees

Overdraft fees are a major source of consumer pain, since they are borne disproportionately by Americans with few financial resources. Through the first three quarters of 2016, 626 large banks reported collecting $8.4 billion in revenue from overdraft and NSF fees, an increase of 3.6 percent over the same period in 2015. American consumers should look to the Consumer Financial Protection Bureau (CFPB), which has already enforced overdraft regulations and returned millions of dollars to consumers, to take new action to prevent unfair overdraft fees.

> Keep Reading
Report | U.S. PIRG Education Fund and Center for Digital Democracy | Financial Reform

Big Data Means Big Opportunities and Big Challenges

This report examines the growing use of "Big Data" in financial decision-making, especially in a digital marketplace characterized more and more by the use of mobile phones. It explains the opportunities to use Big Data to promote financial opportunity and the threat of financial exclusion, discrimination or higher prices for some consumers if Big Data is not used properly. The report makes recommendations to advocates, industry and regulators.

> Keep Reading

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Blog Post | Financial Reform

Financial Choice Act: A Cruel Choice for the CFPB & Consumers | Ed Mierzwinski

UPDATED 4/25 with link to our letter to Congress. This week, on Wednesday 4/26, the House FInancial Services Committee holds a hearing on Chairman Jeb Hensarling's Financial Choice Act 2.0. It's a brutal un-do of the 2010 Dodd-Frank Wall Street Reform and Consumer Protection Act that forgets, or ignores, the historical fact that reckless bank practices abetted by loose regulators wrecked our economy in 2008. A key goal of the proposal is to weaken the successful CFPB into an unrecognizable husk incapable of protecting consumers.

> Keep Reading
Blog Post | Financial Reform

If the CFPB Is Weakened, Won’t the Credit Bureaus Run Amok (Again?) | Ed Mierzwinski

The CFPB is doing incredible work defending consumers. You may not know how much of that work involves cleaning up the sloppy credit bureaus. Congressional and special interest attacks on the CFPB will slow all or stop all CFPB work. It will let the bureaus run amok, again, placing your credit score and financial opportunity and job prospects at risk.

> Keep Reading
Blog Post | Financial Reform

CFPB Slams Two Credit Bureaus For Deceptive Marketing, Expect Experian Next | Ed Mierzwinski

This week, the Consumer Financial Protection Bureau nailed two "big 3" credit bureaus --Trans Union and Equifax -- for deceptive marketing of their over-priced, under-performing credit monitoring subscription products.  Combined fines and consumer restitution total $23 million. I predict that the CFPB will also bring a case against the remaining bureau, Experian, and that it will pay much more, because Experian really has led the way in aggressively marketing these tawdry products. They don't prevent identity theft, nor do they always accurately disclose your credit score, at fees of up to $16.95/month or more. Yikes!

> Keep Reading
Blog Post | Consumer Protection, Financial Reform

OUR TAKE ON THE LATEST ATTACK ON THE CONSUMER FINANCIAL PROTECTION BUREAU | Michael Landis

Though the Consumer Financial Protection Bureau finds itself under constant attack. The most recent is from the U.S. Court of Appeals for the D.C. Circuit. U.S. PIRG Education Fund—along with nine other consumer and civil rights organizations—filed an amicus brief in support of the CFPB’s request for a rehearing before the entire D.C. Circuit. The Department of Justice also filed a brief in support of the CFPB’s request. It is important that the October ruling is corrected so that the CFPB remains a strong and independent agency that looks out for consumers.

> Keep Reading
Blog Post | Financial Reform

In Closing the Hedge Fund Loophole, an Opportunity for Bipartisanship | Jeremy Flood

It’s no secret that neither Congress nor the leaders of the two major parties can agree on much these days. This is perhaps even more true on tax policy than any other issue. So, when there is bipartisan agreement on sensible tax reform, we should not only take notice, but seize the moment to get something done

> Keep Reading

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DEFEND THE CFPB

Tell your representative to oppose the “Financial CHOICE Act,” which would gut Wall Street reforms and destroy the Consumer Financial Protection Bureau as we know it.

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