Reining in Wall Street

STANDING UP FOR CONSUMERS IN THE FINANCIAL MARKETPLACE—For more than 20 years, Consumer Program Director Ed Mierzwinski has helped us stand up against big banks and credit card companies.

A Consumer Cop On the Financial Beat

You work hard for your money. You should be able to save, invest and generally manage your money without fear of being trapped, tricked or ripped off by the institutions you are trusting with your financial future. And from the 2008 economic collapse, we know how big of an impact those institutions can have on our economy when they play fast and loose with our money. 

Since 2009, the solution has been clear. We need to have fair, clear, transparent and enforceable rules that protect consumers in the financial marketplace. Now, we know we can get there through the work of an agency that has those principles at the core of its mission — the Consumer Financial Protection Bureau.   

The CFPB Gets the Job Done

Despite the fact that the CFPB is not widely known, we’ve already seen their financial oversight return nearly $12 billion to consumers … in just five years. The CFPB holds big banks, debt collectors, and lenders accountable. Here are a few examples of some of the cases the CFPB has taken on:


When American Honda Finance used discriminatory pricing to rip off African-American, Hispanic, and Asia/ Pacific Island borrowers who paid too much for car loans, the CFPB returned $24 million to these consumers.


The Department of Justice and 47 states joined the CFPB in a $216 million action against JP Morgan Chase Bank for illegal debt collection practices affecting over half a million Americans.


When it was discovered that Wells Fargo employees were opening unauthorized debit and credit accounts using their customer's information, the CFPB fined Wells Fargo $100 million for fraud.


The CFPB fined Equifax andTransUnion — two of the three largest credit reporting agencies — $5 million for selling inflated credit scores to consumers that were different from ones actually used by lenders and returned $17 million to those harmed by the deception.

But the CFPB doesn't just help consumers get their money back, it levels the financial playing field. The CFPB has several specialized departments for veterans, senior citizens, new homeowners, college students, and low-income consumers that seek to educate the public on how to stay safe and provide them with the tools they need to keep their finances secure.

Tell Your Senators: Stand Up For Consumers

Almost every day we hear about some new way of tricking, trapping and ripping off consumers. And despite the fact that tricks like these led directly to the 2008 financial collapse, some Wall Street banks are spending upwards of a million dollars every day to roll back the rules and the CFPB — the very agency that was created to keep them in check. Now, many legislators in Washington want to defund or destroy the CFPB.

Effective consumer protections aren't some sort of luxury we can't afford — they're hallmarks of a great country. As founders and leaders of the movement to create and protect the CFPB, we're working to make sure that our success not only sticks, but that we can build upon it.

Issue updates

News Release | U.S. PIRG Education Fund | Financial Reform

New Survey Shows Free Checking Widely Available At Small Banks But Banks Still Hiding Fees from Consumers

A survey of hundreds of banks and credit unions in 24 states and the District of Columbia found that free checking remains available at more than 6 out of 10 small banks and credit unions but was only found at one-quarter of surveyed big banks (those with over $10 billion in deposits). The survey released today by the U.S. Public Interest Research Group also revealed that fewer than half of branches surveyed obeyed their legal duty to fully disclose fees to prospective customers on the first request, while 12% provided no fee information at all.

> Keep Reading
Report | U.S. PIRG Education Fund | Financial Reform

Big Banks, Bigger Fees

Over the last six months, state PIRG staff conducted inquiries at 250 bank and 116 credit union branches in 17 states and the District of Columbia and reviewed bank fees online in these and 7 other states. They found that free checking remains available at more than 6 out of 10 small banks and credit unions but was only found at one-quarter of surveyed big banks (those with over $10 billion in deposits).

> Keep Reading
Blog Post | Financial Reform

Court rejects First Amendment attack on credit bureau regulation and other financial follies | Ed Mierzwinski

In an important case joined by the government, a U.S. district judge has rejected the latest misguided industry attack on the constitutionality of regulation of credit bureaus. Meanwhile, the CFPB has released its first annual report on credit card deals with colleges. Here's a weekly summary of the latest financial follies.

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Blog Post | Financial Reform

Supreme Court hears case on textbook prices with implications for all secondary markets (Amazon, eBay) | Ed Mierzwinski

Yesterday the Supreme Court heard an important case concerning whether publishers can restrict owners of books from reselling their used copies, raising massive implications not only for the prices of textbooks but also for the very existence of important secondary markets like Amazon and eBay.  U.S. PIRG joined others in urging the Supreme Court to reverse a lower court's view that consumers lose longstanding rights to resell copies of copyrighted books, if the books were made outside the US.

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Media Hit | Financial Reform

Washington Post: Can’t fix error in your credit report? Call Consumer Financial Protection Bureau

"A much-cited study by the National Association of State Public Interest Research Groups found that almost 79 percent of all credit reports had some type of error."

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Blog Post | Financial Reform

We Tell the Financial Regulators: Don’t Let Big Banks Make Taxpayer-Backed Bets | Ed Mierzwinski

Last night, U.S. PIRG and the AFL-CIO joined Americans for Financial Reform in a detailed comment letter urging issuance of a strong Volcker rule. It's a 72-page pdf comment letter that basically comes down to this: We tell the financial regulators: don’t let big banks make taxpayer-backed bets.

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Blog Post | Financial Reform

CFPB To Visit NYC and More Consumer News of the Week, In Case You Missed It | Ed Mierzwinski

Just a few of the interesting consumer stories I am following this week: CFPB heads to New York to talk about checking accounts (Feb. 22)... Meanwhile, Citibank charged some consumers twice to pay bills only once (NYTimes)...Consumer groups call for a real recall of Bumbo baby seat (Boston Globe)...Mortgage settlement is a good first step (PIRG statement)...House opponents ratchet up attacks on new CFPB (WashPost)...Over-priced "Who will pay your credit card if you die, get sick or get laid off?" products pay out only 21 cents on the dollar (American Banker)...More on the CFPB's latest semi-annual report (St. Louis American)...PIRG, Demos document rise of the Super-PACS (MS-NBC)...And finally, "Enron" -- a musical theater production about corporate crime, re-opens in Washington State (The Olympian).

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Blog Post | Financial Reform

CFPB's Cordray to Highlight Achievements/Goals Today In Senate | Ed Mierzwinski

The Senate Banking Committee will hold an oversight hearing today at 10 am (live video) on the Consumer Financial Protection Bureau's semi-annual report to Congress. The witness will be CFPB director Rich Cordray, who received a PIRG-backed recess appointment from the President on January 4th. Expect some CFPB opponents on the committee to boycott; others to show up.

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