Consumer Protection Updates

Today, the CFPB is holding a field hearing in Louisville on problems consumers face when opening bank accounts. It finds that big banks frequently offer consumers expensive accounts where they risk overdraft fees instead of affordable accounts. Further, the CFPB finds that the practices of specialty "bad check" credit bureaus make it harder to open accounts. The CFPB issued warnings to both the banks and credit bureaus while providing consumers with new tips and advice.

Debating trade and consumer protection in Brussels today

By | Ed Mierzwinski
Consumer Program Director

I am in Brussels today debating consumer protection and the proposed US-European trade treaty known as the TransAtlantic Trade and Investment Partnership or TTIP. Today's public event, and a second public meeting tomorrow (Wednesday with live webstream 9am-noon DC time) comparing the CFPB to its European counterparts, are sponsored by the PIRG-backed TransAtlantic Consumer Dialogue.

Report Back on the VW Road Trip

By | Mike Litt
Consumer Program Advocate

After driving 1,671 miles from Colorado over the course of 12 days, the big day arrived -- Marcus and Elisabeth made it to headquarters on Tuesday at 2 PM. I joined them to return their 2011 Jetta SportWagen TDI and deliver over 20,000 of our petitions to Volkswagen. 

Media Hit | Make VW Pay

This Couple Is Driving Cross-Country To Return Their Polluting Jetta To VW Headquarters

Upset that Volkswagen deceived them into buying a not-so-clean diesel, Marcus Moench and Elisabeth Caspari are driving from Colorado to VW’s headquarters in Virginia to return their Jetta SportWagen TDI and drop off 20,000 petitions. I spoke with them about their journey. Here’s what they had to say.

Detroit Auto Show

By | Kathryn Lee
Digital Campaigner

Marcus and Elisabeth made their way to the Detroit Auto Show over the weekend. As they drove across the country, on a mission to return their TDI to Volkswagen corporate headquarters in Virginia, the couple has been making stops along the way. The just missed Mathias Mueller as he toured the US, stopping at the Detroit Auto Show to try to make amends with customers. Saturday was the first day the show was open to the public. Marcus and Elisabeth first met with press across the street of the event and then went into building, heading straight to the Volkswagen booth.

Media Hit | Make VW Pay

Volkswagen diesel protesters stop by auto show

But now, after U.S. auto regulators revealed the automaker had installed software designed to cheat on emissions testing of VW diesel vehicles, the Boulder residents are driving cross-country to Volkswagen of America’s headquarters in Herndon, Va., to protest. They aren't the only ones.Greenpeace protesters have shown up in Europe to raise awareness of the issue as well.

Why VW Must Pay. A View From The Road

By | Ed Mierzwinski
Consumer Program Director

I've posted a guest post blog entry from Marcus Moench and Elisabeth Caspari on my Huffington Post blog and cross-posted it here. It explains why Marcus and Elizabeth are traveling from Boulder, Colorado to Volkswagen headquarters in northern Virginia to attempt to return their 2010 "defeat-device" Jetta diesel.

Media Hit | Make VW Pay

VW diesel owners on cross-country drive make Chicago stop to raise awareness

A Colorado couple on a cross-country drive to return their 2011 diesel Volkswagen Jetta to the automaker's U.S. headquarters in Virginia stopped in Chicago on Friday to raise awareness about the emissions scandal.

From the road

By | Mike Litt
Consumer Program Advocate

Last week, Marcus and Elisabeth kicked off a cross-country road trip to Volkswagen headquarters in Virginia to make VW pay for misleading consumers and polluting our air. Marcus and Elisabeth own one of the 567,000 diesel vehicles in the U.S. that Volkswagen sold as “clean” but was secretly designed with a “defeat device” to emit as much as 40 times the legal limit for smog-forming pollutants. 

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