Blog

 | by
Ed Mierzwinski
Senior Director, Federal Consumer Program

CFPB director Rohit Chopra today announced a request for information about your experiences with your bank. “Customers of large banks should not have to run through an obstacle course to get a straight answer about their account. We are taking steps to ensure the legally enshrined right to obtain basic customer service.”

Cover image via Flickr by Stevan Sheets, WWC Fall Family Fest, Some rights reserved.

 | by
Ed Mierzwinski
Senior Director, Federal Consumer Program

From the CFPB's Office of Servicemember Affairs' recent annual report: Servicemembers told the CFPB about billing inaccuracies and that debt collectors used aggressive tactics to recover allegedly unpaid medical bills. Servicemembers also reported failures by credit reporting companies in helping to resolve inaccuracies and other credit reporting issues.

 | by
Madison Dennis
New Economy, Associate

Nearly half of surveyed repairers fear closing, so they’re mobilizing support for new laws