Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR CONSUMERS

U.S. PIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 30 years, U.S. PIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for avoiding dangerous toys.

BIGGER BANKS, BIGGER FEES

In April, U.S. PIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

Blog Post | Consumer Protection

UPDATE: SEC's comment period for climate disclosures rule ends today | Mike Litt

U.S. PIRG submitted a public comment letter supporting the Securities and Exchange Commission’s proposed climate disclosures rule and made recommendations to strengthen it.

> Keep Reading
News Release | U.S. PIRG | Consumer Protection

STATEMENT: U.S. PIRG applauds SEC’s newly proposed ESG regulations

The U.S. Securities and Exchange Commission (SEC) unveiled two proposals Wednesday designed to improve the accuracy and transparency of the composition and marketing of mutual funds that sellers claim are responsible when it comes to environmental, social and governance issues.

> Keep Reading

Pages

News Release | U.S. PIRG | Consumer Protection

STATEMENT: U.S. PIRG applauds SEC’s newly proposed ESG regulations

The U.S. Securities and Exchange Commission (SEC) unveiled two proposals Wednesday designed to improve the accuracy and transparency of the composition and marketing of mutual funds that sellers claim are responsible when it comes to environmental, social and governance issues.

> Keep Reading
News Release | U.S. PIRG | Consumer Protection

U.S. PIRG applauds Biden Administration’s actions on medical debt

Our statement on Vice President Kamala Harris' announced reforms to reduce the impact of medical debt on Americans’ finances.

> Keep Reading
News Release | U.S. PIRG | Consumer Protection, Financial Reform

STATEMENT: U.S. PIRG applauds SEC’s climate disclosure rule

Our statement on the Securities and Exchange Commission's newly proposed rule that would require publicly traded companies to improve and standardize the information they disclose about their greenhouse gas emissions.

> Keep Reading
News Release | U.S. PIRG | Consumer Protection

Predatory Loans for Puppies Must be Stopped, Say Consumer and Animal Welfare Advocates

In advance of National Love Your Pet Day on February 20, U.S. PIRG and other members of the Stop the Debt Trap coalition are teaming up with animal welfare advocates to launch a campaign to stop TAB Bank from making predatory puppy loans, many of which go to buy puppies from puppy mills.

> Keep Reading
News Release | U.S. PIRG Education Fund | Food

Food recalls decline in 2021, but that doesn’t mean food is safer

Significantly fewer foods and beverages were recalled in 2021 than in 2020. But fewer recalls doesn’t necessarily mean food was safer last year.

> Keep Reading

Pages

30 years of toy safety

For the past thirty years, our sister organization U.S. PIRG Education Fund has taken a close look at the safety of toys sold in stores. Their reports have led to more than 150 regulatory actions. In November 2015, they released our 30th annual Trouble in Toyland report.

> Keep Reading

Protecting Consumers from Credit Company Abuses

Credit card companies seeking even higher profits have invented a slew of unfair practices. U.S. PIRG played a crucial role in passing the Credit Card Accountability, Responsibility and Disclosure (CARD) Act, which protects consumers and reins in the credit card companies' most abusive fees and practices.

> Keep Reading
Report | U.S. PIRG Education Fund | Food

Food recalls: 2021 Trends and What They Mean for You

There were 270 food and beverage recalls in 2021 from the U.S. Department of Agriculture Food Safety and Inspection Service (USDA FSIS) and the Food and Drug Administration (FDA). That marked a 27 percent decrease from 2020. But fewer recalls doesn’t necessarily mean safer food. 

> Keep Reading
Report | U.S. PIRG Education Fund | Consumer Protection

The CFPB Turns 10

This report recaps the Consumer Financial Protection Bureau’s results for consumers over the past 10 years, the steps taken to return the CFPB back to its mission after three years of retrograde decisions under the Trump Administration, and our recommendations for CFPB action moving forward.

> Keep Reading
Report | U.S. PIRG Education Fund | Consumer Protection

Consumers in peril

U.S. PIRG Education Fund report documents that complaints to the CFPB, led by complaints about credit bureaus, set new records in 2020.

> Keep Reading
Report | U.S. PIRG Education Fund | Consumer Protection

Auto Loan Complaints Rise

Our latest report, with the Frontier Group, finds that: Financing the purchase of a car is a minefield for consumers at even the best of times. Tricks and traps in the auto marketplace can leave consumers paying more for a car than they should – or, worse, to being victimized by predatory and abusive practices by auto dealers and lenders. COVID-19 has left consumers even more vulnerable.

> Keep Reading
Report | U.S. PIRG Education Fund | Consumer Protection

Consumer Complaints Break Records

On the 10th anniversary of the Consumer Financial Protection Bureau’s (CFPB) establishment as a centerpiece of the 2010 Dodd-Frank Wall Street Reform and Consumer Protection Act (the law passed on 21 July 2010 and the Bureau opened its doors one year later), we look at the latest results from the CFPB’s public Consumer Complaint Database. This snapshot finds that, as the COVID-19 pandemic wreaks havoc on the financial situations of millions of Americans, consumer complaints to the CFPB have spiked to record levels.

> Keep Reading

Pages

Blog Post | Consumer Protection

UPDATE: SEC's comment period for climate disclosures rule ends today | Mike Litt

U.S. PIRG submitted a public comment letter supporting the Securities and Exchange Commission’s proposed climate disclosures rule and made recommendations to strengthen it.

> Keep Reading
Blog Post | Consumer Protection

UPDATE: SEC proposes to clamp down on greenwashing of investment funds | Mike Litt

The Securities and Exchange Commission (SEC) published two proposals today to improve the accuracy and transparency of funds making environmental, social, and governance claims.

> Keep Reading

Pages

Blog Post | Consumer Protection

In the wake of the Capital One data breach, Ed Mierzwinski and Adam Garber explain how to protect your credit

Were you affected by the Capital One breach, one of the largest thefts of data from any bank to date?

> Keep Reading
Blog Post | Antibiotics, Food

It's time for Wendy's to get antibiotics off the menu

 

The fast food chain Wendy's has a role to play in preventing a future in which antibiotics no longer work to protect our health.

> Keep Reading
Blog Post | Food, Solid Waste

What a waste: At least 30% of trash could be composted instead of buried or burned

Each year, America landfills and incinerates enough organic material to fill a line of 18-wheelers stretching from New York to Los Angeles 10 times over.

> Keep Reading
Blog Post | Consumer Protection

State PIRGs go to Washington for Consumer Lobby Day

Members of Congress hear repeatedly from lobbyists for corporate special interests in their offices and at fundraisers. How can consumer advocates balance the scales?

> Keep Reading
Blog Post | Consumer Protection

Congressional testimony underscores how predatory auto loans are driving Americans into debt

In most of the country, owning a car is all but required. And we're paying for it—to the tune of $1.2 trillion. This is putting the financial well-being of millions of Americans at risk, and U.S. PIRG and our national network are calling for change.

> Keep Reading

Pages

Blog Post

U.S. PIRG submitted a public comment letter supporting the Securities and Exchange Commission’s proposed climate disclosures rule and made recommendations to strengthen it.

News Release | U.S. PIRG

The U.S. Securities and Exchange Commission (SEC) unveiled two proposals Wednesday designed to improve the accuracy and transparency of the composition and marketing of mutual funds that sellers claim are responsible when it comes to environmental, social and governance issues.

Consumer Protection

GM heeds consumer groups' advocacy, commits to not sell used cars with safety issues

We commend General Motors for its new commitment not to sell used vehicles with unrepaired safety recall defects on its soon-to-be-launched used car platform, CarBravo.

 

Consumer Protection

Farmers want to fix their stuff. Tractor dealer consolidation is getting in the way.

John Deere, which controls 53% of the country’s large tractor market, has consolidated a huge percentage of its dealership locations into large chains — leading to costly repair bills for farmers and delays that can put their crops at risk.

 

Consumer Protection

Recalls of dangerous products are often too little, too late

America's product recall system is so broken that a product linked to a 2011 death was just recalled this past year. It's a problem our research partners at U.S. PIRG Education Fund grapple with in a recent report, which examines the relationship between these recalls and the U.S. Consumer Product Safety Commission.

 

Consumer Protection

Not First Class

Our report highlights how flier complaints have soared as airlines cancel flights, deny refunds, and ruin plans. Find out which airlines have the most complaints and what you can do.

 
View AllRSS Feed

Support Us

Your donation supports U.S. PIRG’s work to stand up for consumers on the issues that matter, especially when powerful interests are blocking progress.

Consumer Alerts

Join our network and stay up to date on our campaigns, get important consumer updates and take action on critical issues.
Optional Member Code



U.S. PIRG is part of The Public Interest Network, which operates and supports organizations committed to a shared vision of a better world and a strategic approach to social change.