Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR CONSUMERS

U.S. PIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 30 years, U.S. PIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for avoiding dangerous toys.

BIGGER BANKS, BIGGER FEES

In April, U.S. PIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

Blog Post | Antibiotics, Food

It's time for Wendy's to get antibiotics off the menu

 

The fast food chain Wendy's has a role to play in preventing a future in which antibiotics no longer work to protect our health.

> Keep Reading
Blog Post | Food, Solid Waste

What a waste: At least 30% of trash could be composted instead of buried or burned

Each year, America landfills and incinerates enough organic material to fill a line of 18-wheelers stretching from New York to Los Angeles 10 times over.

> Keep Reading
News Release | U.S. PIRG Education Fund | Food

Salmonella outbreak affects papayas in Northeastern US

As summer begins, the Center for Disease Control (CDC) told consumers in six states to stop eating papayas after a fast-moving outbreak was tied to papaya fruit in Connecticut, New York, Pennsylvania, Massachusetts, Rhode Island and New Jersey.

> Keep Reading
Blog Post | Consumer Protection

Proposed DOJ settlement with CVS Health and Aetna fails to adequately protect competition in national healthcare markets | Mike Landis

Last October, the U.S. Department of Justice (DOJ) and five state attorneys general sued to prevent CVS Health (the nation’s largest retail pharmacy and one of the two largest pharmacy benefit managers) from acquiring Aetna (the nation’s third largest insurer). Their complaint alleges that the merger violates federal antitrust law by reducing competition, raising healthcare prices, reducing quality and stifling innovation.

> Keep Reading
News Release | U.S. PIRG | Consumer Protection

Expert testimony reveals CVS-Aetna merger will harm American health care

For the past two days, experts testified in front of U.S. District Judge Richard J. Leon in a unique hearing to determine whether the proposed settlement between the U.S. Department of Justice, CVS Health and Aetna is in the public interest.

> Keep Reading

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News Release | U.S. PIRG | Consumer Protection

U.S. PIRG: CVS-Aetna merger bad for American healthcare

A merger already approved by the Justice Department is undergoing an extremely rare hearing in federal court.

> Keep Reading
News Release | U.S. PIRG | Consumer Protection

U.S. PIRG celebrates 10 years of the Credit CARD Act

U.S. PIRG celebrated the 10th anniversary of the passage of the groundbreaking Credit CARD (Credit Card Accountability Responsibility and Disclosure) Act today by joining with the law’s chief sponsor Rep. Carolyn Maloney (NY) at a U.S. Capitol press conference.

> Keep Reading
News Release | U.S. PIRG | Consumer Protection

You're Not Alone: CFPB Complaints on the Rise

While the Consumer Financial Protection Bureau’s new director entertains removing its consumer complaint database from public view, that website feature is proving its worth. The CFPB published a record 257,000 consumer complaints in 2018, according to a new report by U.S. PIRG Education Fund. That brings the total to nearly 1.2 million since the CFPB began collecting complaints in December 2011.

> Keep Reading
News Release | U.S. PIRG | Consumer Tips, Consumer Protection

Tyson expands chicken strips recall to nearly 12 million pounds

Tyson Foods has expanded a recall of chicken nuggets that might contain metal by approximately 11.8 million pounds of frozen, ready-to-eat chicken strips, and is an expansion of a March 21 recall.

> Keep Reading

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Protecting Those Who Serve

This report, the tenth in our series on the CFPB's Public Consumer Complaint Database, is called "Protecting Those Who Serve." It is an analysis of more than 44,000 consumer complaints from active-duty servicemembers, veterans and their families. The report also explains the work the CFPB and its Office of Servicemember Affairs does to protect military families in the financial marketplace. Debt problems also are a leading cause of revoking secuirty clearances, which affects military preparedness.

> Keep Reading
Report | U.S. PIRG EDUCATION FUND | Consumer Protection

Trouble In Toyland 2016

For more than 30 years, U.S. PIRG Education Fund has conducted an annual survey of toy safety. These reports have led to more than 150 recalls and other regulatory actions over the years, and have helped educate the public and policymakers on the need for continued action to protect the health and wellbeing of children.

> Keep Reading
Report | U.S. PIRG & the Breast Cancer Fund | Consumer Protection

Pretty Scary 2: Unmasking Toxic Chemicals in Kids’ Makeup (A Breast Cancer Fund Report)

Findings from the new Breast Cancer Fund report published today and co-released by U.S. Public Interest Research Group (PIRG) show potentially harmful chemicals could be in the products marketed to your kids.

> Keep Reading
Report | U.S. PIRG Education Fund | Consumer Protection

Predatory Loans & Predatory Loan Complaints

This is the seventh in a series of reports that review complaints to the Consumer Financial Protection Bureau. In this report, we explore consumer complaints about predatory loans, categorized in the database as payday loans, installment loans, and auto title loans.

> Keep Reading

Letter: Protecting the FTC from Special Interest Attacks

While much of our work has been in defense of the Consumer Financial Protection Bureau (CFPB), we also support the efforts of the over-100 year old Federal Trade Commission.

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Blog Post | Consumer Protection

1 Year After Equifax Data Breach, Here's Everything You Need To Know

One year after announcing the biggest data breach in history, Equifax still hasn’t been held accountable or provided the information and tools consumers need to protect themselves. Since Equifax won’t help protect consumers, U.S. PIRG is stepping in.

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Blog Post | Public Health, Consumer Protection

Ten year anniversary of safer school supplies: Happy Birthday, CPSIA! | Kara Cook-Schultz

Landmark consumer legislation has had a monumental effect on protecting kids’ health.

> Keep Reading
Blog Post | Consumer Protection

ID Theft & Privacy Checklists | Mike Litt

Today, we're releasing our revamped Identity Theft and Online Privacy resources.

> Keep Reading
Blog Post | Food

Is This The Start Of A Sustainable Farming Revolution? | Kara Cook-Schultz

In 2003, Sikkim began to aggressively phase out the use of pesticides on every farm in the state. Now, 15 years later, officials say the switch to all-organic agriculture has improved the health of residents, and of the region’s ecosystem.

> Keep Reading
Blog Post | Consumer Protection

PIRG Delivers 12,600 Petition Signatures & Letter against the Bank Lobbyist Act before Today's Vote in the House | Mike Litt

Today, we sent a letter to all members of the House of Representatives in opposition to S.2155, which is expected to come up for a vote this afternoon. This bill, which we call the Bank Lobbyist Act, is the biggest roll-back of Wall Street Reform protections for mortgage borrowers and our economy since the economic crash 10 years ago. It also provides breaks for Equifax and the other national credit bureaus. In addition to our letter, we also delivered petition signatures from over 12,600 of our members across the country in opposition to S. 2155's credit bureau related problems. 

> Keep Reading

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News Release

Statement of Higher Ed Campaign Director Kaitlyn Vitez on the reintroduction of the Overdraft Protection Act, which would improve consumer disclosures and limit excessive fees. 

Blog Post

Were you affected by the Capital One breach, one of the largest thefts of data from any bank to date?

News Release | U.S. PIRG

Google will pay a $170 million penalty to settle claims that YouTube “illegally collected personal information from children without their parents’ consent” through its advertising practices, the Federal Trade Commission announced today.

News Release | U.S. PIRG Education Fund

College is expensive, requiring many students to take out significant loans to afford an education. On top of that, students have to deal with the additional costs of textbooks, computers and other critical supplies. As students head back to school -- or to school for the first time -- U.S. PIRG Education Fund is releasing a money-saving guide to help them cut those additional costs.

Report | U.S.PIRG Education Fund and Kids In Danger

Every day, millions of kids are dropped off at child care facilities across the country by parents and caretakers who are looking forward to seeing them safe and sound at the end of the day. But new research found some dangerous recalled products are still in use at child care facilities across the country.

Food | U.S. PIRG

We've endorsed the Campus Hunger Reduction Act of 2019

No student should go hungry in our world of abundance. Our Zero Hunger campaign is recruiting campus administrators to make public commitments to achieving zero hunger by cutting waste.

 

Consumer Protection | U.S. PIRG

Campus debit cards cost students over $24 million in fees

Report shows how campus debit cards — along with how they are marketed — are putting students' financial well-being at risk across the country.

 

Consumer Protection | U.S. PIRG

The real price of medications

The results of our investigation of variations in prescription drug prices may surprise you.

 

Consumer Protection | U.S. PIRG

Driving into debt

The hidden costs of risky auto loans to consumers and our communities

 
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