Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR CONSUMERS

U.S. PIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 30 years, U.S. PIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for avoiding dangerous toys.

BIGGER BANKS, BIGGER FEES

In April, U.S. PIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

News Release | U.S. PIRG | Consumer Protection

Closing the Consumer Bureau’s Office of Students will Harm Students

Here is our statement about yesterday’s news that the Consumer Financial Protection Bureau’s Office of Students will be closed.

> Keep Reading
News Release | U.S. PIRG | Consumer Protection

Charges against Former Volkswagen CEO Must be Followed by Trial

Here is our statement about this evening's news about criminal charges against former Volkswagen CEO, Martin Winterkorn. 

> Keep Reading
Blog Post | Consumer Protection

U.S. PIRG Urges Appeals Court to Block President Trump's Illegal Appointment of Mick Mulvaney as Acting Director of the CFPB | Mike Landis

Last week, the U.S. Court of Appeals for the D.C. Circuit heard oral argument in English v. Trump, a case involving a challenge to President Trump’s appointment of Mick Mulvaney as the acting director of the Consumer Financial Protection Bureau (CFPB). U.S. PIRG, along with nine other consumer advocacy groups, has filed two amicus briefs in the case (one in the trial court and one in the appellate court) in support of the plaintiff, Leandra English, who is the CFPB’s deputy director and, we believe, the rightful acting director of the agency.

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News Release | U.S. PIRG | Consumer Protection

Congress Should Oppose Mick Mulvaney’s Troubling Track Record & Requests

Upon request by the House Financial Services Committee, we submitted a statement for the record for a committee hearing on the Consumer Financial Protection Bureau’s semi-annual report. This morning's hearing marks Mick Mulvaney’s first appearance before Congress as acting director of the CFPB.

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News Release | U.S. PIRG | Consumer Protection

U.S. PIRG Recommends a Privacy Bill of Rights

Here is our press release calling on Congress to introduce and pass a privacy bill of rights in response to the Facebook-Cambridge Analytica scandal. 

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News Release | U.S. PIRG | Consumer Protection

U.S. PIRG Recommends a Privacy Bill of Rights

Here is our press release calling on Congress to introduce and pass a privacy bill of rights in response to the Facebook-Cambridge Analytica scandal. 

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News Release | U.S. PIRG | Consumer Protection

U.S. PIRG Statement on the FY18 Omnibus

The House just passed the FY18 spending bill which provides funding for many key programs in the public interest. While it’s not a perfect bill, and we remain concerned about its effect on the deficit, the bill is considerably better than it could have been, and we are pleased the House passed it and hope the Senate does the same. U.S. PIRG’s program directors responded with these statements:

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News Release | Consumer Protection

Consumer Wins Landmark Safety Recall Case Against CarMax

Tammy Gutierrez of Bakersfield, Calif., has won an important victory against CarMax, arguing successfully that she had alleged valid claims that CarMax acted illegally when the auto giant sold her a car with an unrepaired safety recall. The modified ruling issued by the Fifth District Court of Appeal in Fresno on Thursday, Feb. 22, is widely considered to be the first decision challenging the legality of car dealers selling unrepaired recalled used cars that led to a state appellate court ruling 

> Keep Reading
News Release | U.S. PIRG/U.S. PIRG Education Fund | Public Health, Food

Bee-Killing Pesticides Found in Great Lakes Water

A recent scientific study found the presence of commonly-used pesticides known to harm bees ("neonicotinoids" or "neonics") in several Great Lakes waterways. This study shows we know very little about the effects of pesticides once released into the environment.

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News Release | U.S. PIRG Education Fund | Food

New Report: Reaping What We Sow: How the Practices of Industrial Agriculture Put Our Health and Environment at Risk

 

U.S. agriculture is at a crossroads. While the nation’s agricultural system now produces more food than we can consume or than is good for us, we are squandering our resources, technology and taxpayer-funded investments on farming systems and practices that prioritize higher yields and profitability without regard to the impacts on the environment and public health, or to long-term agricultural productivity.

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Report | U.S. PIRG Education Fund | Public Health, Consumer Protection

Getting Personal with Chemicals

We should be able to trust that the products we buy are safe — especially the ones our families use every day, directly on our bodies. However, we looked into common ingredients in popular personal care products, and found that when we use these products, like shampoo, baby wipes, deodorant, shaving gel, or perfume, we are often dosing our bodies with chemicals that can disrupt our hormones, cause developmental problems, cause cancer, and more.

This consumer guide describes the results of our investigation of 10 popular personal care products that contain chemicals of concern.

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Stop Payday Predators

Payday loans are among the most predatory forms of credit on the market. Though they are marketed as having “reasonable” fees or charges, typical interest rates exceed 300 percent. And because the payday lenders’ bottom line actually depends on borrowers’ inability to repay — most payday fees come from borrowers who take out more than 10 loans a year — they target people with low incomes and no other options.

> Keep Reading
Report | U.S. PIRG Education Fund | Consumer Protection

Trouble in Toyland 2015

For 30 years, U.S. PIRG Education Fund has conducted an annual survey of toy safety, which has led to an estimated 150 recalls and other regulatory actions over the years, and has helped educate the public and policymakers on the need for continued action to protect the health and wellbeing of children.

> Keep Reading
Report | U.S. PIRG Education Fund | Consumer Protection

Why You Should Get Security Freezes Before Your Information is Stolen

Here are tips for preventing ID theft and using a security freeze:

How To Avoid Identity Theft

How To Use a Security Freeze

> Keep Reading
Report | U.S. PIRG & Center for Digital Democracy | Consumer Protection

Comments to U.S. Treasury Department on Online Marketplace Lending

In response to a "Request for Information" from the U.S. Treasury Department, last week U.S. PIRG and the Center for Digital Democracy filed a detailed comment recommending that regulators take a close look at the activities of a new "Big Data" financial sector of online marketplace lenders, which includes so-called "peer-to-peer" lenders. While the sector has potential to be innovative and provide lower-cost loans to consumers, and to improve financial opportunity for underserved consumers, there are risks in "light-touch" regulation.

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Blog Post | Public Health, Food

Crop Diversity: Good For Public Health, Good For The Bottom Line | Steve Blackledge

For more than a decade, Iowa State University has been testing the merits of a 4-crop rotation, such as planting corn, soy, oats, and alfalfa over the course of four years. The results? The ISU researchers have reduced their use of pesticides and synthetic fertilizers by about 90% while maintaining profits. That’s a staggering number, and even if farmers don’t push the limits as aggressively as ISU agronomists, we’re still talking about major reductions in chemicals. Moreover, we would expect correlating reductions in cancers, respiratory problems, reproductive system disorders, and more.  

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Blog Post | Consumer Protection

Consumer Tips and FAQ about the Equifax Breach | Mike Litt

Hackers gained access to the personal data of over 145 million Americans in the Equifax breach. Here are some recommended actions consumers can take to protect themselves and answers to frequently asked questions.

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Blog Post | Food

States ban a common pesticide--and many farmers are happy about it | Kara Cook-Schultz

Arkansas and Missouri announced last week that they are temporarily banning a common agricultural chemical — and many farmers are happy about it.

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Blog Post | Consumer Protection, Financial Reform

U.S. PIRG Education Fund Files Amicus Brief in the U.S. Supreme Court Supporting States in Antitrust Litigation Against American Express | Michael Landis

On July 6, 2017, U.S. PIRG Education Fund filed with the U.S. Supreme Court an amicus brief supporting several states who are asking the Court to review a Second Circuit judgment that allows American Express to prohibit merchants from encouraging customers to use lower-priced payment options.

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Blog Post | Public Health, Food

Warning Labels for Roundup — Coming Soon in California | Jason Pfeifle

Earlier this week California health officials announced that, starting on July 7, 2017, glyphosate — the main ingredient in Monsanto's Roundup — would be added to the state's list of cancer-causing chemicals. With this move, California has stepped up once again to be a leader in the fight to protect public health from harmful pesticides.

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