Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR CONSUMERS

U.S. PIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 30 years, U.S. PIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for avoiding dangerous toys.

BIGGER BANKS, BIGGER FEES

In April, U.S. PIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

Blog Post | Public Health, Consumer Protection

Toxic-Free Holiday Tips | Anna Low-Beer

The holidays are fast approaching, and we’ve got a few tips for you to ensure a safe and toxic-free gift-giving season. From children’s toys under the tree to cosmetic gift boxes for your colleagues and neighbors, check out our tips for a safe holiday season.

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News Release | Consumer Protection

Yahoo Data Breach Presents Opportunity for Strong Response

Statement by Mike Litt at the U.S. PIRG Education Fund, on the latest announced Yahoo data breach.

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Blog Post | Public Health, Consumer Protection

EPA Proposes First Federal Toxic Chemical Ban in Decades to Close out 2016 | Anna Low-Beer

Earlier this year, the Environmental Protection Agency was granted increased authority to regulate chemicals on the market. Under an updated federal toxics law, the EPA must review 10 chemicals currently on the market for safety, and they’ve already gotten started. This week, after naming the first 10 chemicals it will review, the EPA proposed the first federal toxic chemical ban in 27 years. That’s a big deal.

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Blog Post | Consumer Protection

Fight Against Unfair ATM Surcharge Fees Heads to the U.S. Supreme Court (UPDATED) | Michael Landis

UPDATE: I recently wrote about an amicus brief that U.S. PIRG Education Fund filed in support of consumers and independent ATM owners in two consolidated cases pending before the U.S. Supreme Court. Well, those cases aren’t pending anymore. On November 17, 2016, the Court issued a rare order throwing out the cases before they were argued.

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News Release | U.S. PIRG | Consumer Protection

Consumer Advocates Concerned By Court Ruling Overturning Ban on High-Powered Magnets

We've joined leading consumer and pediatrician organizations in a joint news release with a sharp critique of a U.S. appellate court decision overturning a U.S. Consumer Product Safety Commission ban on the sale of high-powered small magnets (some as small as BBs) that pose a severe ingestion problem for children and youth. As our Trouble In Toyland report released on November 22 pointed out: "Nearly 80 percent of high-powered magnet ingestions require invasive medical intervention, either through an endoscopy, surgery, or both. In comparison, only 10 to 20 percent of other foreign body ingestions require endoscopic intervention and almost none require surgery."

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News Release | U.S. PIRG | Consumer Protection

House Passes Two Bills Favored By Wall Street, Harmful to the Public

Statement of Consumer Program Director Ed Mierzwinski: "This week, the U.S. House of Representatives passed two awful bills on behalf of Wall Street and the U.S. Chamber of Commerce. One bill weakens important 2010 financial system reforms designed to prevent another financial system collapse like the one in 2008 that occurred due to Wall Street malfeasance. The second imposes massive roadblocks in front of any agency, from EPA and FDA to the financial regulators, seeking to protect the public's health, safety or wallets. We will seek to block these bills in the Senate and at the White House."

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News Release | U.S. PIRG | Consumer Protection, Higher Ed

USPIRG LAUDS CFPB SAFE STUDENT BANKING INITIATIVE

WASHINGTON, DC --   Today the Consumer Financial Protection Bureau launched an initiative to protect students from the high banking fees and aggressive marketing surrounding campus bank accounts.

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News Release | U.S. PIRG Education Fund | Consumer Protection

Survey Finds Dangerous Toys on Store Shelves

Dangerous or toxic toys can still be found on America’s store shelves, according to our 29th annual Trouble in Toyland report. The report reveals the results of laboratory testing on toys for toxic chemicals, including lead, chromium and phthalates, all of which can have serious, adverse health impacts on a child’s development. The survey also found examples of small toys that pose a choking hazard, extremely loud toys that threaten children’s hearing, and powerful toy magnets that can cause serious injury if swallowed.

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News Release | U.S. PIRG | Consumer Protection

Today’s announcement of steps to improve credit and debit card security:

U.S. PIRG commends the President for using the government’s buying power to accelerate improvements in credit and debit security that are critically needed by American consumers and businesses.

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News Release | U.S. PIRG | Consumer Protection

Consumer Groups Commend CPSC Step Toward Eliminating Child Strangulations

We join leading child safety advocates to commend U.S. Consumer Product Safety Commisision (CPSC) staff for recommending that the commissioners accept our joint petition to consider adoption of a mandatory rule addressing window blind cord strangulations. At least 7 deaths have occurred in 2014; since 1996, window cord strangulations have resulted in at least 285 serious injuries or deaths.

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Blog Post | Consumer Protection

U.S. House Considers Delay To Financial Protections for Servicemembers, Veterans | Ed Mierzwinski

(UPDATED 30 April): Last year the Department of Defense proposed needed improvements to the 2007 Military Lending Act, since high-cost lenders were exploiting loopholes to evade the law's 36% APR cap on loans to servicemembers to make loans at 400% APR or more, harming military families and threatening unit preparedness to defend the nation. Now, days before a committee vote, predatory lenders have succeeded in convincing House Armed Services Committee leaders to insert language into the National Defense Authorization Act that would delay the DoD regulations up to a year while needless, redundant studies are prepared. Only in Washington.

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Blog Post | Public Health, Consumer Protection

Heavy Metals Don't Belong In Easter Eggs | Anya Vanecek

Toxic heavy metals don't belong in our chocolates, but a recent study finds that they could be there, anyway.

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Blog Post | Consumer Protection

CFPB Begins Payday Regulation Push In Richmond | Ed Mierzwinski

We joined the CFPB in Richmond Thursday for a field hearing on a proposed rule to regulate payday lending and similar high-cost short-term loans. The CFPB's draft rule is comprehensive, covering a variety of loans, but it contains potential loopholes that we and other advocates will urge the bureau to close before it finalizes this important effort. Here's a short blog with some photos from Richmond.

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Blog Post | Consumer Protection

CFPB Adds Consumer Stories to Public Complaint Database | Ed Mierzwinski

Today, the CFPB took a step to make its excellent public database of consumer complaints even better, by adding complaint narratives (stories), but only with the consumer's consent. It's a step we've long urged. It will enrich our research into the marketplace, help consumers make choices and help good-actor firms avoid bad practices by others.

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Blog Post | Consumer Protection

As House Holds Oversight Hearing, 340 Groups Call For Defense of CFPB | Ed Mierzwinski

Today, Consumer Financial Protection Bureau Director Richard Cordray will present the CFPB's sixth semi-annual report to the House Financial Services Committee, whose majority members have been harsh critics of the successful consumer agency. Americans for Financial Reform, joined by the state PIRGs and a total of 340 national, state and local groups, sent Congress a letter explaining why the idea of the CFPB needs no defense, only more defenders.

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