Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR CONSUMERS

U.S. PIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 30 years, U.S. PIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for avoiding dangerous toys.

BIGGER BANKS, BIGGER FEES

In April, U.S. PIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

Blog Post | Public Health, Food

All I want for Christmas is responsibly-raised meat. | Anya Vanecek

I don't want a lot for Christmas, there is just one thing I need...

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Blog Post | Public Health, Food

It keeps getting better | Steve Blackledge

By next summer, all of the chicken served on Papa John's pizzas and poppers will be raised without antibiotics. The pizza chain's announcement adds them to a growing list of restaurants that are helping to stop the overuse antibiotics on large industrial farms.

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News Release | U.S. PIRG | Consumer Protection, Higher Ed

U.S. PIRG lauds consumer guide for safe bank accounts on campus

The U.S. Public Interest Research Group applauds the Consumer Financial Protection Bureau (CFPB) release of a Safe Student Account Toolkit for campus administrators, released after a several-year investigation into the unavoidable and unusual fees that students can be charged through campus bank accounts, particularly through the financial aid disbursement.

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Blog Post | Public Health, Food

Predictable Problems in the FDA Annual Report | Bill Wenzel

Not only did the FDA’s voluntary Guidance for Industry #213 not lower the sale and use of antibiotics for food-producing animals, these sales actually increased 4%.

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Blog Post | Consumer Protection

Ancient English football club Man U to launch "ugly" IPO under new US law for "emerging" companies | Ed Mierzwinski

The venerable English football club Manchester United, founded in 1878, is expected to file an IPO today under a new U.S. law, the JOBS Act, that passed overwhelmingly because it was intended to help newer, smaller companies go public. Over at The Motley Fool, they say: "Thank the JOBS Act for the Ugliest IPO of the Year."

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Blog Post | Consumer Protection

Emergency-room debt collector pays penalty but says no patient had "problematic interaction"? | Ed Mierzwinski

Last week, Minnesota Attorney General Lori Swanson settled her case with Accretive Health, the debt collector that allegedly acts as a gatekeeper to obtaining emergency-room treatment. The AG's legal filing has  affidavits from 60 victims but in a press release, the debt collector says "the Attorney General did not and could not identify a single patient in Minnesota who experienced a problematic interaction with an Accretive Health employee." Hunh?

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Blog Post | Consumer Protection

Privacy Hawks Demand Info From Data Brokers | Ed Mierzwinski

A bi-partisan group of members of Congress, led by the political odd couple of Reps. Ed Markey (D-MA) and Joe Barton (R-TX), have sent detailed information demands to a number of virtually unregulated data brokers. The firms buy and sell information gleaned from public record databases, social network sites and other sources; but unlike the Big Three credit bureaus, no one really knows what they are up to.

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Blog Post | Consumer Protection

OCC To Payday Lenders: "We don't want you here (paraphrase)." | Ed Mierzwinski

Good news from the Office of the Comptroller of the Currency, the nation's national bank safety regulator, which in testimony today rejects a proposal by payday lenders to hide out at the OCC to avoid regulation by the CFPB or states. The OCC says it doesn't want to charter payday lenders, because they are "focused on consumer credit products of the very nature and character that the OCC has found unacceptable."

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Blog Post | Consumer Protection

For its own first birthday, CFPB sends gifts to consumers | Ed Mierzwinski

Tomorrow, Saturday, July 21, the Consumer Financial Protection Bureau turns one year old. To celebrate its own birthday, the CFPB sent consumers some gifts this week.

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