Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR CONSUMERS

U.S. PIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 30 years, U.S. PIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for avoiding dangerous toys.

BIGGER BANKS, BIGGER FEES

In April, U.S. PIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

Blog Post | Public Health, Food

The foundation is crumbling | Bill Wenzel

What was missing from President Obama's visionary plan for medical progress? 

> Keep Reading
Blog Post | Consumer Protection, Make VW Pay

Why VW Must Pay. A View From The Road | Ed Mierzwinski

I've posted a guest post blog entry from Marcus Moench and Elisabeth Caspari on my Huffington Post blog and cross-posted it here. It explains why Marcus and Elizabeth are traveling from Boulder, Colorado to Volkswagen headquarters in northern Virginia to attempt to return their 2010 "defeat-device" Jetta diesel.

> Keep Reading
Blog Post | Consumer Protection, Make VW Pay

From the road | Mike Litt

Last week, Marcus and Elisabeth kicked off a cross-country road trip to Volkswagen headquarters in Virginia to make VW pay for misleading consumers and polluting our air. Marcus and Elisabeth own one of the 567,000 diesel vehicles in the U.S. that Volkswagen sold as “clean” but was secretly designed with a “defeat device” to emit as much as 40 times the legal limit for smog-forming pollutants. 

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Blog Post | Public Health, Consumer Protection, Democracy, Food, Transportation

State of the Union: Five Things We’ll Be Listening For | Chris MacKenzie

President Obama has hyped his final State of the Union address as a speech that will help to define his legacy. Here's how he can break new ground.

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Blog Post | Consumer Protection

U.S., States Sue Apple, Publishers Over E-Book Price Conspiracy | Ed Mierzwinski

Today, the U.S. Attorney General and the Attorney Generals of Connecticut and Texas announced settlements with several publishers -- Hachette Book Group, Simon & Schuster and HarperCollins --over an alleged conspiracy with Apple and other publishers to attack Amazon's pricing model, secretly set e-book prices and thereby harm consumers. However, Apple and the publishers Macmillan and Penguin Group USA have refused to settle and are being sued by the agencies.

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Blog Post | Consumer Protection

Consumer Bureau Compared to Peace Corps | Ed Mierzwinski

Today, in his column "Government's Not Dead Yet," Joe Nocera of the New York Times pays a visit to the PIRG-backed Consumer Financial Protection Bureau, where he finds vision, idealism and people working to show that "government can make a difference in people’s lives."

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Blog Post | Consumer Protection

50 Years Ago This Week, JFK Ushered in Modern Consumer Protection Era | Ed Mierzwinski

I've got a new column at Huffington Post, "50 Years Ago This Week, JFK Ushered in Modern Consumer Protection Era." I discuss President Kennedy's visionary "Special Message to the Congress on Protecting the Consumer Interest" announced on March 15, 1962. He declared that consumers have rights and government should protect them. Read the full column after the jump.

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Blog Post | Consumer Protection

Congress in zombie-like push to weaken investor laws and other consumer news | Ed Mierzwinski

After House passage of the mislabeled Jobs Act, action shifts to to the Senate in a misguided, PIRG-opposed bi-partisan effort to weaken investor protection laws. SF Chronicle financial columnist Kathleen Pender and the NY Times ed board both rip the idea. While Congress appears trapped in a zombie-like fugue state, pretend zombies led by Iowa PIRG (WHO-TV Des Moines) marched against nuclear power this weekend. All this and more consumer  news of the week, in case you missed it.

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Blog Post | Consumer Protection

Has Congress Forgotten Enron, Dutch Tulip Bubble Scandals? | Ed Mierzwinski

A misnamed package of legislation to weaken investor protection laws -- the so-called Jobs Act -- is speeding through the House this week. While some Senators are for parts of the package, the Senate is taking a closer look at whether rolling back the landmark investor protections known as the Sarbanes-Oxley Act enacted after the Enron and related accounting scandals is really the way to go.

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