Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR CONSUMERS

U.S. PIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 30 years, U.S. PIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for avoiding dangerous toys.

BIGGER BANKS, BIGGER FEES

In April, U.S. PIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

Report | U.S. PIRG EDUCATION FUND | Consumer Protection

Trouble In Toyland 2016

For more than 30 years, U.S. PIRG Education Fund has conducted an annual survey of toy safety. These reports have led to more than 150 recalls and other regulatory actions over the years, and have helped educate the public and policymakers on the need for continued action to protect the health and wellbeing of children.

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Blog Post | Consumer Protection

Fight Against Unfair ATM Surcharge Fees Heads to the U.S. Supreme Court | Michael Landis

Forcing consumers to pay twice to withdraw their money once is wrong. And blocking ATM owners from lowering their fees? That’s absurd, and it’s why we weighed in with a legal “friend of the court” brief.

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Blog Post | Consumer Protection

Working with a Legend | Mike Litt

Today, U.S. PIRG’s Consumer Program Director, Ed Mierzwinski was named by The Hill as one of the top grassroots lobbyists in the country for the seventh year in a row. Here are my reflections on working with a legend.

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News Release | U.S. PIRG Education Fund | Consumer Protection

Statement on today’s final VW settlement involving about 475,000 2.0-liter diesel vehicles

Statement by Mike Litt, Consumer Program Advocate at U.S. PIRG Education Fund, on today’s final VW settlement involving about 475,000 2.0-liter diesel vehicles.

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News Release | U.S. PIRG | Food

House Poised to Approve Bill Continuing Giant Giveaways to Big Agribusiness

U.S. PIRG urges the House to vote NO on the Farm Bill scheduled to be voted on today. Like the Senate’s Farm Bill, this legislation would keep the gravy train flowing for big agribusiness, locking in their unjustified corporate handouts for the next five years.

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News Release | U.S. PIRG | Food

House Rejects Farm Bill Loaded with Subsidies to Big Agribusiness

The failure of this Farm Bill is a wake-up call: The House now has the chance to make serious changes to this legislation. Our elected leaders should stand up for taxpayers, not Big Ag, by ending wasteful subsidies once and for all.

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News Release | U.S. PIRG | Food

House Narrowly Rejects Modest Bipartisan Measure to Limit Subsidies for Largest Agribusinesses

U.S. PIRG opposes the House Farm Bill (H.R. 1947). Like the Senate’s proposed Farm Bill, this legislation would keep the gravy train flowing for big agribusiness, locking in their unjustified corporate handouts for the next five years. The House rejected even modest amendments to reduce subsidies for the most profitable agribusinesses. The Kind-Petri amendment, which would have cut off certain subsidies for agribusinesses with high incomes, failed with a narrow 208-217 vote. 

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News Release | U.S. PIRG | Food

Unlikely Allies Voice Opposition to House Farm Bill

U.S. PIRG joined with taxpayer and environmental groups from across the political spectrum to voice shared opposition to much of the Farm Bill being considered by the House of Representatives. The Farm Bill passed by the U.S. Senate is nothing more than a giant handout to the largest, most profitable corporate agribusinesses. And Big Ag does even better under the current House bill.

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News Release | U.S. PIRG | Food

Senate Farm Bill Continues Giant Giveaways to Big Agribusiness

The farm bill, just passed by the Senate, would keep the gravy train flowing for big agribusiness, locking in their unjustified corporate handouts for the next five years. The House needs to make serious changes to this legislation or reject it entirely.

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Blog Post | Consumer Protection

Congress in zombie-like push to weaken investor laws and other consumer news | Ed Mierzwinski

After House passage of the mislabeled Jobs Act, action shifts to to the Senate in a misguided, PIRG-opposed bi-partisan effort to weaken investor protection laws. SF Chronicle financial columnist Kathleen Pender and the NY Times ed board both rip the idea. While Congress appears trapped in a zombie-like fugue state, pretend zombies led by Iowa PIRG (WHO-TV Des Moines) marched against nuclear power this weekend. All this and more consumer  news of the week, in case you missed it.

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Blog Post | Consumer Protection

Has Congress Forgotten Enron, Dutch Tulip Bubble Scandals? | Ed Mierzwinski

A misnamed package of legislation to weaken investor protection laws -- the so-called Jobs Act -- is speeding through the House this week. While some Senators are for parts of the package, the Senate is taking a closer look at whether rolling back the landmark investor protections known as the Sarbanes-Oxley Act enacted after the Enron and related accounting scandals is really the way to go.

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Blog Post | Consumer Protection

Some interesting consumer news of the week, in case you missed it | Ed Mierzwinski

An occasional update featuring important consumer stories you may have missed this week. This week, Occupy Wall Street joins clarion call for CFPB to reform the credit bureaus...Leading consumer columnist Michelle Singletary calls Google's practices "creepy"...Massachusetts official says "take state's money out of banks that don't comply with state laws requiring free accounts for young/old...FCC wants comment on cellphone shutdowns that affect First Amendment rights...and more.

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Blog Post | Consumer Protection

B of A tests new fees, CFPB asks for your checking account complaints | Ed Mierzwinski

Reporters are calling about BofA's proposed new checking account fees, "Ed, what does it mean?" Meanwhile the CFPB says checking accounts can be "complex and confusing" and announced it is now  ready and waiting for your checking account complaints. Find out more.

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Blog Post | Consumer Protection

Rep. Keith Ellison: Opposing the CFPB is "nonsense" | Ed Mierzwinski

In less than two minutes, U.S. Rep. Keith Ellison gives a detailed history of the financial crisis and an impassioned defense of the CFPB, calling claims of its Congressional detractors "nonsense." Youtube excerpt from his opening statement at yesterday's House Financial Services Committee's oversight subcommittee hearing on the Consumer Financial Protection Bureau's budget. Ellison: "If your business model is not about bilking consumers,  you have nothing to worry about from the CFPB. But..."

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News Release | U.S. PIRG

A new study that tested for PFAS in food containers from six restaurant chains found that, out of 29 unique samples, 14 tested above the screening level for fluorine, suggesting PFAS treatment.

Blog Post

Advocates who played a role in creating the CFPB, defending it, and now holding it accountable, are doubling down on efforts to make sure the Consumer Bureau does the job it was originally created to do: protect consumers. 

Whether you are an advocate or a consumer (or both!), you are invited to join us on July 21st on Twitter to share why it’s important to you that the CFPB returns to its mission.

Report | U.S. PIRG Education Fund

On the 10th anniversary of the Consumer Financial Protection Bureau’s (CFPB) establishment as a centerpiece of the 2010 Dodd-Frank Wall Street Reform and Consumer Protection Act (the law passed on 21 July 2010 and the Bureau opened its doors one year later), we look at the latest results from the CFPB’s public Consumer Complaint Database. This snapshot finds that, as the COVID-19 pandemic wreaks havoc on the financial situations of millions of Americans, consumer complaints to the CFPB have spiked to record levels. The CFPB must take powerful action to protect consumers in the financial marketplace.

News Release | U.S. PIRG

Representing the National Association of Consumer Advocates (NACA), U.S. Public Interest Research Group (PIRG) and consumer law expert Professor Kathleen Engel, Democracy Forward sued the Consumer Financial Protection Bureau (CFPB) and Director Kathy Kraninger Tuesday for unlawfully creating and operating the Taskforce on Federal Consumer Financial Law in violation of the Federal Advisory Committee Act (FACA).

News Release | U.S. PIRG

The U.S. Senate Commerce Committee will hold a confirmation hearing Tuesday on the president’s nomination of Nancy Beck to head the U.S. Consumer Product Safety Commission (CPSC). If confirmed, Beck would have a 7-year term, although a new president could select a different chair. U.S. PIRG and its state affiliates formally oppose the nomination.

Consumer Protection

CFPB green-lights predatory payday loans amid COVID-19 pandemic

The CFPB has finalized a rule pulling back on payday lending protections that were set to go into effect in 2019. The protections would have required lenders to check if their customers were able to repay high interest rates before borrowing.

 

Consumer Protection

As the pandemic goes on, consumer complaints continue at a record pace

A U.S. PIRG Education Fund analysis has found that since March 2020, public consumer complaints at the federal Consumer Financial Protection Bureau have skyrocketed, setting a new monthly record each month. During this period, one in five complaints concerning mortgages, student loans or vehicle financing has mentioned the coronavirus crisis.

 

Consumer Protection

Auto loan complaints skyrocket with COVID-19 crisis

According to the Consumer Financial Protection Bureau (CFPB), the number of complaints from consumers facing challenges in getting relief on their auto loans has increased sharply — nearly 2.5 times more complaints in March through May 2020 as compared to the same period last year.

 

Consumer Protection

PIRG joins litigation challenging the CFPB's Taskforce on Federal Consumer Financial Law

Created to "harmonize and modernize federal consumer financial laws," the Consumer Financial Protection Bureau's task force has failed to provide adequate transparency, and is comprised of industry-aligned members to the exclusion of consumer advocates.

 
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