Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR CONSUMERS

U.S. PIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 30 years, U.S. PIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for avoiding dangerous toys.

BIGGER BANKS, BIGGER FEES

In April, U.S. PIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

Blog Post | Consumer Protection

Six Months Out From Equifax Hack, Are Consumers Any Better Protected? | Mike Litt

Consumers agree: Equifax must be held accountable for its wrongdoing. Yet the Trump administration and Congress still haven’t taken action to do that, or to better protect consumers from identity theft in the future. What are they waiting for?

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News Release | Consumer Protection

Consumer Wins Landmark Safety Recall Case Against CarMax

Tammy Gutierrez of Bakersfield, Calif., has won an important victory against CarMax, arguing successfully that she had alleged valid claims that CarMax acted illegally when the auto giant sold her a car with an unrepaired safety recall. The modified ruling issued by the Fifth District Court of Appeal in Fresno on Thursday, Feb. 22, is widely considered to be the first decision challenging the legality of car dealers selling unrepaired recalled used cars that led to a state appellate court ruling 

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Blog Post | Consumer Protection

Breaking The Cycle Of Debt: Why We Need The Payday Lending Rule | Mike Litt

We call them debt traps for a reason: Payday lending has long led to schemes that literally trap consumers in consecutive loans with obscenely high interest rates.

 

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News Release | U.S. PIRG/U.S. PIRG Education Fund | Public Health, Food

Bee-Killing Pesticides Found in Great Lakes Water

A recent scientific study found the presence of commonly-used pesticides known to harm bees ("neonicotinoids" or "neonics") in several Great Lakes waterways. This study shows we know very little about the effects of pesticides once released into the environment.

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News Release | U.S. PIRG Education Fund | Food

New Report: Reaping What We Sow: How the Practices of Industrial Agriculture Put Our Health and Environment at Risk

 

U.S. agriculture is at a crossroads. While the nation’s agricultural system now produces more food than we can consume or than is good for us, we are squandering our resources, technology and taxpayer-funded investments on farming systems and practices that prioritize higher yields and profitability without regard to the impacts on the environment and public health, or to long-term agricultural productivity.

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News Release | Consumer Protection

U.S. PIRG CONSUMER ADVOCATE MIKE LITT TESTIFIES AT CONGRESSIONAL HEARING ON EQUIFAX

Our Consumer Advocate, Mike Litt, was invited by Congresswoman Maxine Waters, Ranking Member of the House Financial Services Committee, to testify this week at a Congressional hearing on the Equifax data breach. This was a continuation of the committee's previously held hearing on October 5th entitled "Examining the Equifax Data Breach."

> Keep Reading
News Release | U.S. PIRG Education Fund | Consumer Protection

Children’s Toys Victory: CPSC Bans Phthalates In Toys

Children’s toys will be safer after a vote today by the Consumer Product Safety Commission (CPSC) to ban five types of phthalate chemicals from children’s toys and other children’s products. Phthalates are commonly used as a softener for plastic children’s toys and child care articles, such as pacifiers and bottles.

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News Release | Consumer Protection

REPORT: MORTGAGE ABUSES LEADING SOURCE OF OLDER CONSUMER COMPLAINTS TO CFPB

Mortgages were the leading source of 72,000 complaints to the Consumer Financial Protection Bureau from consumers 62 years of age and over, followed by complaints about credit reports and debt collection, according to a new report. Further, legislation passed by the House and awaiting Senate action intended to cripple the Consumer Bureau would place older consumers at greater risk of harm from financial scammers.

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California’s new drug price law is a win for consumers nationwide

Today, California Governor Jerry Brown signed Senate Bill 17 into law, a groundbreaking measure to increase transparency and accountability for the prescription drug industry. We celebrate the new law—passed with support and hard work from CALPIRG—as a landmark victory for consumers, not just in California, but nationwide.

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News Release | Consumer Protection

STATEMENT ON THE CFPB’S FINAL RULE TO STOP PAYDAY LOAN DEBT TRAPS

The Consumer Financial Protection Bureau (Consumer Bureau) took the first step toward ending the debt trap by finalizing new consumer protections for loans where consumers must repay all or most of the debt at once. These products include shorter-term loans such as payday and auto title loans, and longer-term loans with balloon payments.

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Report | U.S. PIRG Education Fund | Consumer Protection

Trouble In Toyland 2007

The 2007 Trouble in Toyland report is the 22nd annual Public Interest Research Group (PIRG) survey of toy safety. This report provides safety guidelines for parents when purchasing toys for small children and provides examples of toys currently on store shelves that may pose potential safety hazards. We visited numerous toy stores and other retailers to find potentially dangerous toys and identify trends in toy safety.

> Keep Reading
Report | U.S. PIRG Education Fund | Consumer Protection

Trouble In Toyland 2006

The 2006 Trouble in Toyland report is the 21st annual Public Interest Research Group (PIRG) survey of toy safety. This report provides safety guidelines for parents when purchasing toys for small children and provides examples of toys currently on store shelves that may pose potential safety hazards. This year, we focused on four categories of toys: toys that may pose choking hazards, magnetic toys, toys that are excessively loud, and toys that contain potentially toxic chemicals.

> Keep Reading
Report | OSPIRG | Consumer Protection

Predatory Lending In Lane County

Over the past decade, payday lending has grown from almost nothing to over 25,000 storefronts in most states across the country, including Oregon. This has happened at a time when the majority of mainstream lenders have left the traditional small loan market, and as many consumers have exhausted their credit cards or other types of credit. The growth of the payday lending industry is partly explained by the appeal of quick access to cash with few questions asked.

> Keep Reading
Report | U.S. PIRG Education Fund | Consumer Protection

Trouble In Toyland 2005

The 2005 Trouble in Toyland report is the 20th annual Public Interest Research Group (PIRG) survey of toy safety. This report provides safety guidelines for parents when purchasing toys for small children and provides examples of toys currently on store shelves that may pose potential safety hazards.

> Keep Reading
Report | OSPIRG Foundation | Consumer Protection

Preying On Portlanders

In August of 2005, our staff surveyed 21 licensed payday lending storefronts in the City of Portland. Because many of the payday lending storefronts are owned and operated by the same payday lender, the survey is representative of approximately ninety-five percent (95%) of the licensed active payday lending storefronts in the City of Portland. The survey aimed to determine the interest rate most commonly charged in the City of Portland, based on a $300 loan principal for a 14-day term.

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Blog Post | Consumer Protection

Congress Votes Against Consumers and Internet Privacy | Kara Cook-Schultz

Yesterday, the House voted to gut online consumer protections, and if the president signs the legislation, internet service providers will be able to use and sell consumers’ personal information without their permission.

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Blog Post | Consumer Protection

Student, Veterans, Other Groups Defend Gainful Employment Rule, Other Student Protections To Congress | Chris Lindstrom

We joined The Institute for College Access and Success, the AFL-CIO, Americans for Financial Reform, Consumers Union, Student Veterans of America, Veterans for Common Sense and a total of 53 organizations in a letter to the Congress opposing any effort to delay, roll back, or repeal the Department of Education's gainful employment rule, 'borrower defense' and college accountability rules, or the ban on incentive compensation for encouraging enrollment in for-profit schools.

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Blog Post | Consumer Protection

CFPB Is On The Job Protecting Consumers | Ed Mierzwinski

While powerful special interests, Senators, the Chairman of the House Financial Services Committee and the White House call for dismantling the CFPB, firing its excellent director, or worse, CFPB continues to be an agency that is on the job, conducting business as usual to protect consumers. Its latest "Monthly Complaint Snapshot" is an open window into the many reasons we need a strong CFPB.

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Blog Post | Consumer Protection

Defending the Consumer Bureau and Richard Cordray | Kathryn Lee

“Rich Cordray is the LeBron James of regulators, it makes no sense to fire him.” Our consumer program director, Ed Mierzwinski, is right. We need to maintain a strong and independent Consumer Financial Protection Bureau, free from political and outside-industry influence. And to do that, we need to ensure Richard Cordray remains the Bureau’s director until the end of his term.

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Blog Post | Consumer Protection

The internet should be free and open | Kathryn Lee

Net neutrality is the basic principle that all internet traffic should be treated equally. And this principle is being dismantled by the new Federal Communications Commission.

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