Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR CONSUMERS

U.S. PIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 30 years, U.S. PIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for avoiding dangerous toys.

BIGGER BANKS, BIGGER FEES

In April, U.S. PIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

News Release | U.S. PIRG | Consumer Protection

Consumer Financial Protection Bureau gives payday debt traps its seal of approval

Here is our statement about the CFPB's proposal for gutting its own payday lending protections.

> Keep Reading
News Release | U.S. PIRG Education Fund | Consumer Protection

Equifax’s Original Credit Lock Expires Tomorrow

Here is our press release about tomorrow's expiration of Equifax's original product it offered consumers after its massive data breach.

> Keep Reading
Blog Post | Food, Higher Ed

U.S. PIRG Zero Hunger Campaign: Fall Semester in Review

U.S.PIRG believes that no one should go hungry when we produce more than enough food already to feed everyone, and waste 40% of it. So, together with dozens of campuses with student PIRG chapters around the country we launched our Zero Hunger campaign last year to end hunger. 

> Keep Reading
News Release | U.S. PIRG Education Fund | Consumer Protection, Food

Recall of Gold Medal Flour for Salmonella Contamination

General Mills announced Wednesday it is recalling all five-pound bags of Gold Medal Unbleached Flour because of potential Salmonella contamination. U.S. PIRG Consumer Watchdog issued the following statement.

> Keep Reading
News Release | U.S. PIRG Education Fund | Consumer Protection, Food

New report: Hazardous Meat & Poultry Recalls Nearly Double

From E. coli-infected romaine lettuce to Salmonella-tainted beef, contaminated foods lead to illnesses that sicken as many as 1 in 6 Americans annually. U.S. PIRG Education Fund’s new report How Safe is Our Food?, released today, reveals how fundamental flaws in our current food safety system have led to a jump in these recalls since 2013.

> Keep Reading

Pages

News Release | Consumer Protection

New Guide Helps Consumers Get Great Deals on Refurbished Electronics

This holiday season, you can pay even less than you would on Black Friday for electronics, if you buy them used and refurbished. “Fixed for the Holidays” helps consumers purchase used items with confidence -- detailing what to buy, how to know if you are getting a good deal and where to shop. 

> Keep Reading
News Release | U.S. PIRG | Consumer Protection

The Marriott breach: why it’s bad and what you can do to protect yourself

Today, Marriott announced a data breach affecting up to 500 million customers of Marriott’s Starwood hotel properties. Mike Litt, consumer campaign director for the U.S. PIRG Education Fund, issued the following statement and steps consumers can take to protect themselves.

> Keep Reading
News Release | U.S. PIRG Education Fund | Consumer Protection

Popular toys contain toxics and other hazards

This holiday season, watch out for dangerous and toxic toys. U.S. PIRG’s 33rd annual Trouble in Toyland report found toxic amounts of boron, which can cause nausea, vomiting and other health issues, in slime products as well as fining that Amazon failed to appropriately label choking hazards.

> Keep Reading
News Release | U.S. PIRG | Consumer Protection

Our veterans need protection at home -- from predatory lenders and financial fraud

While many Americans honor our active and retired military on Veterans Day, federal officials are threatening to weaken financial protections for servicemembers, veterans and their families.

> Keep Reading

Survey finds 45 of 50 companies void warranties for independent repair

Boston, MA -- Six months after the FTC warned six companies their “void warranty if removed” labels are forbidden under warranty laws, a survey by the consumer group U.S. PIRG Education Fund found that the vast majority of appliance manufacturers continue to oppose independent repair. Of the 50 appliance manufacturers surveyed, 45 automatically void the warranties if the device had “unauthorized” repair.

> Keep Reading

Pages

Report | U.S. PIRG Education Fund | Consumer Protection

Trouble In Toyland 2006

The 2006 Trouble in Toyland report is the 21st annual Public Interest Research Group (PIRG) survey of toy safety. This report provides safety guidelines for parents when purchasing toys for small children and provides examples of toys currently on store shelves that may pose potential safety hazards. This year, we focused on four categories of toys: toys that may pose choking hazards, magnetic toys, toys that are excessively loud, and toys that contain potentially toxic chemicals.

> Keep Reading
Report | OSPIRG | Consumer Protection

Predatory Lending In Lane County

Over the past decade, payday lending has grown from almost nothing to over 25,000 storefronts in most states across the country, including Oregon. This has happened at a time when the majority of mainstream lenders have left the traditional small loan market, and as many consumers have exhausted their credit cards or other types of credit. The growth of the payday lending industry is partly explained by the appeal of quick access to cash with few questions asked.

> Keep Reading
Report | U.S. PIRG Education Fund | Consumer Protection

Trouble In Toyland 2005

The 2005 Trouble in Toyland report is the 20th annual Public Interest Research Group (PIRG) survey of toy safety. This report provides safety guidelines for parents when purchasing toys for small children and provides examples of toys currently on store shelves that may pose potential safety hazards.

> Keep Reading
Report | OSPIRG Foundation | Consumer Protection

Preying On Portlanders

In August of 2005, our staff surveyed 21 licensed payday lending storefronts in the City of Portland. Because many of the payday lending storefronts are owned and operated by the same payday lender, the survey is representative of approximately ninety-five percent (95%) of the licensed active payday lending storefronts in the City of Portland. The survey aimed to determine the interest rate most commonly charged in the City of Portland, based on a $300 loan principal for a 14-day term.

> Keep Reading
Report | U.S. PIRG Education Fund | Public Health, Consumer Protection

The Right Start

A child’s first few years are an exciting time for parents who hope, if for nothing else, that their child starts his or her life happy and healthy. Unfortunately, not all products marketed for children and babies are completely safe for their use. Many contain toxic chemicals that may have detrimental health impacts for children exposed during critical stages of development.

> Keep Reading

Pages

Blog Post | Consumer Protection, Financial Reform

How Has the CFPB Helped Consumers Dealing with Debt Collectors?

The Consumer Financial Protection Bureau receives more complaints about debt collection than about any other topic. The complaints are submitted by consumers who reach out to the CFPB for help resolving problems with debt collectors and other problems in the financial marketplace.

> Keep Reading
Blog Post | Consumer Protection, Financial Reform

Do Consumers Need the CFPB?

The Consumer Financial Protection Bureau helps protect consumers in the financial marketplace, which includes banks, debt collectors, mortgage and vehicle lenders, credit card companies, credit bureaus, payday lenders, student loan servicers, and other financial actors. The CFPB protects all consumers by implementing fair, clear and transparent rules to protect consumers in the financial marketplace.

> Keep Reading
Blog Post | Consumer Protection, Financial Reform

How Has the CFPB Helped Consumers?

The Consumer Financial Protection Bureau has helped consumers reclaim billions of dollars lost through unfair financial practices. As of the end of 2016, the CFPB had returned more than $11.8 billion to 29 million customers.

> Keep Reading
Blog Post | Consumer Protection

Prepaid card consumer protections on the chopping block | Anna Low-Beer

Commonsense consumer protections for prepaid cards against fraud, hidden fees and overdraft charges are on the Congressional chopping block. Resolutions have been introduced in both the House and the Senate that would roll back an important prepaid card rule created by the Consumer Financial Protection Bureau last year.

> Keep Reading
Blog Post | Consumer Protection

The CFPB’s Structure is Constitutional and Important to its Mission | Michael Landis

Last fall, a divided three-judge panel of the U.S. Court of Appeals for the D.C. Circuit wrongly concluded that the leadership structure of the Consumer Financial Protection Bureau violates the Constitution. U.S. PIRG Education Fund, along with many others, urged the full D.C. Circuit to rehear the case and correct the obvious errors in the panel’s decision. We were pleased when the D.C. Circuit agreed with our position and decided to rehear the case.

> Keep Reading

Pages

News Release

Statement of Higher Ed Campaign Director Kaitlyn Vitez on the reintroduction of the Overdraft Protection Act, which would improve consumer disclosures and limit excessive fees. 

Blog Post

Were you affected by the Capital One breach, one of the largest thefts of data from any bank to date?

News Release | U.S. PIRG

Google will pay a $170 million penalty to settle claims that YouTube “illegally collected personal information from children without their parents’ consent” through its advertising practices, the Federal Trade Commission announced today.

News Release | U.S. PIRG Education Fund

College is expensive, requiring many students to take out significant loans to afford an education. On top of that, students have to deal with the additional costs of textbooks, computers and other critical supplies. As students head back to school -- or to school for the first time -- U.S. PIRG Education Fund is releasing a money-saving guide to help them cut those additional costs.

Report | U.S.PIRG Education Fund and Kids In Danger

Every day, millions of kids are dropped off at child care facilities across the country by parents and caretakers who are looking forward to seeing them safe and sound at the end of the day. But new research found some dangerous recalled products are still in use at child care facilities across the country.

Food | U.S. PIRG

We've endorsed the Campus Hunger Reduction Act of 2019

No student should go hungry in our world of abundance. Our Zero Hunger campaign is recruiting campus administrators to make public commitments to achieving zero hunger by cutting waste.

 

Consumer Protection | U.S. PIRG

Campus debit cards cost students over $24 million in fees

Report shows how campus debit cards — along with how they are marketed — are putting students' financial well-being at risk across the country.

 

Consumer Protection | U.S. PIRG

The real price of medications

The results of our investigation of variations in prescription drug prices may surprise you.

 

Consumer Protection | U.S. PIRG

Driving into debt

The hidden costs of risky auto loans to consumers and our communities

 
View AllRSS Feed

Support Us

Your donation supports U.S. PIRG’s work to stand up for consumers on the issues that matter, especially when powerful interests are blocking progress.

Consumer Alerts

Join our network and stay up to date on our campaigns, get important consumer updates and take action on critical issues.
Optional Member Code