Consumer Protections on Wall Street

You should be able to save, invest and generally manage your money without fear of being trapped, tricked or ripped off by the institutions you are trusting with your financial future.

It's not just about any one individual being protected in the financial marketplace. The fact is, without clear rules and accountability, financial markets don’t work the way they should. Hundreds of thousands of people can get ripped off, unhealthy risk-taking by big banks can become the norm, and the stability of the whole market can be put in jeopardy. And the 2008 economic collapse made it clear just how big of an impact those conditions can have on our lives, and financial security.

That’s why U.S. PIRG is working toward a system that provides basic fairness to all financial consumers, offers a more level playing field for all financial players, holds any institution that breaks the law accountable, and ensures strong protections for the most vulnerable consumers.

Our Priorities

Defend the Consumer Bureau

The Consumer Financial Protection Bureau is our watchdog on Wall Street, but now some in Washington are trying to weaken or eliminate the Consumer Bureau. Stand with us and make sure we keep our consumer cop on the financial beat.

Keep Retirement Advisors in Check

Right now, retirement advisers can push their clients toward investments with higher fees or lower returns, just because the adviser might get a bigger payout from it. We’re working to require retirement advisers to act in their clients’ best interests.

Stop Predatory Payday Lending

Sky-high interest rates and fees on payday loans can send borrowers into a debt trap. It's time to bring an end to the payday loan industry's unfair and abusive practices, and stop the debt trap once and for all.

Protecting Student Borrowers

It's hard enough for many borrowers to simply pay off their student loans — they shouldn't also have to worry about their loan servicer making it more difficult and expensive for them to do that. We're working to hold those lenders accountable.

Issue updates

Blog Post | Consumer Tips, COVID-19, Public Health, Consumer Protection

Stimulus check plans, finding hand sanitizer, and avoiding scams during coronavirus | Grace Brombach

Each week, we’ll be posting a round-up of short stories from across our network from staff experiencing various COVID-related issues, and what they did about them.

> Keep Reading

Marriott discloses second security breach in 16 months

Marriott, the world’s largest hotel chain in terms of guest rooms, disclosed Tuesday that up to 5.2 million customers were impacted by a security breach related to the company’s loyalty app.

> Keep Reading
News Release | U.S. PIRG Education Fund | COVID-19, Consumer Protection

33 attorneys general demand online marketplaces end coronavirus price gouging

A bipartisan group of attorneys general from 33 states, led by Pennsylvania Attorney General Josh Shapiro, are calling on the country’s top online marketplaces to crack down on price gouging amidst the novel coronavirus (COVID-19) outbreak. In a letter, the group urged the companies -- Amazon, Craigslist, eBay, Facebook and Walmart -- to quickly implement preventative measures on their platforms to ensure that consumers don’t get taken advantage of during this public health crisis.

> Keep Reading
News Release | U.S. PIRG Education Fund | Consumer Protection

Coronavirus worry triggers most surgical mask, sanitizer prices to spike at least 50% on Amazon

As the Coronvirus outbreak became more widespread, the price of most of the sanitizers and masks rose at least 50 percent higher than the 90-day average. Even one in six products sold directly by Amazon saw prices rise at least 50 percent higher in February

> Keep Reading

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News Release | U.S. PIRG Education Fund | COVID-19, Consumer Protection

33 attorneys general demand online marketplaces end coronavirus price gouging

A bipartisan group of attorneys general from 33 states, led by Pennsylvania Attorney General Josh Shapiro, are calling on the country’s top online marketplaces to crack down on price gouging amidst the novel coronavirus (COVID-19) outbreak. In a letter, the group urged the companies -- Amazon, Craigslist, eBay, Facebook and Walmart -- to quickly implement preventative measures on their platforms to ensure that consumers don’t get taken advantage of during this public health crisis.

> Keep Reading
News Release | U.S. PIRG Education Fund | Consumer Protection

Coronavirus worry triggers most surgical mask, sanitizer prices to spike at least 50% on Amazon

As the Coronvirus outbreak became more widespread, the price of most of the sanitizers and masks rose at least 50 percent higher than the 90-day average. Even one in six products sold directly by Amazon saw prices rise at least 50 percent higher in February

> Keep Reading
News Release | U.S. PIRG Education Fund | Consumer Protection

Trader Joe's jumps to top of food recall notification rankings

Following the release last month of U.S. PIRG’s Education Fund’s Food Recall Failure report, which rated 26 top grocery store chains on their transparency about food recalls, Trader Joe's provided new survey answers and clarified where that information lives online and in its stores.

> Keep Reading
News Release | U.S. PIRG Education Fund | Consumer Protection, Food

New investigation: Supermarkets failing to warn public about food recalls

Americans are not hearing about food recalls, and that communication breakdown is having serious repercussions for public health. A new report finds that most grocery stores -- which should be one of the best places to learn about recalls -- don’t make it easy for consumers to uncover this information.

> Keep Reading
News Release | U.S. PIRG | Consumer Protection

Hack doesn’t absolve Equifax of being careless with consumers’ data

Congress must hold companies accountable for failing to protect condumers' confidential information.

> Keep Reading

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Report | U.S. PIRG Education Fund | Consumer Protection

Driving Into Debt

In much of America, access to a car is all but required to hold a job or lead a full and vibrant life. Generations of car-centric transportation policies – including lavish spending on roads, sprawl-inducing land use policies, and meager support for other modes of transportation – have left millions of Americans fully dependent on cars for daily living.

> Keep Reading
Report | U.S. PIRG Education Fund | Consumer Protection, Solid Waste

Warranties in the Void

Six months after the FTC warned six companies their “void warranty if removed” labels are forbiddenunder warranty laws, a survey by the consumer group U.S.

> Keep Reading
Report | U.S. PIRG Education Fund | Consumer Protection

Equifax Breach: One Year Later

A year ago tomorrow, Equifax announced that hackers had breached its system and accessed the data of nearly 150 million U.S. consumers. To mark the anniversary of that notorious announcement, we are releasing a report containing suggestions on how state and federal authorities and consumers can safeguard personal information.

> Keep Reading
Report | U.S. PIRG Education Fund | Consumer Protection

Trouble in Toyland 2017

For over 30 years, U.S. PIRG Education Fund has conducted an annual survey of toy safety, which has led to over 150 recalls and other regulatory actions over the years, and has helped educate the public and policymakers on the need for continued action to protect the health and wellbeing of children.

Toys are safer than ever before, thanks to decades of work by product safety advocates, parents, the leadership of Congress, state legislatures, and the Consumer Product Safety Commission (CPSC). 

> Keep Reading
Report | U.S. PIRG Education Fund | Consumer Protection

Lead In Fidget Spinners

While lead in toys has become less prevalent in recent years, U.S. PIRG Education Fund tested several models of one of today’s hottest toys, fidget spinners, for the toxic heavy metal. Laboratory results indicated that two fidget spinners purchased at Target and distributed by Bulls i Toy, L.L.C. contained extremely high levels of lead. U.S. PIRG Education Fund calls on Target and Bulls i Toy to immediately recall these two fidget spinners and investigate how such high levels of lead were found in these toys. Also, we call on the U.S.

> Keep Reading

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Blog Post | Consumer Protection

AutoNation: Stop selling recalled used cars, don’t spam | Adam Garber

When our new report revealed every single one of the 28 AutoNation dealerships we surveyed across the country was selling a recalled car with a dangerous safety defect you’d hope their response would be: “we’re on it.” It wasn't.

> Keep Reading
Blog Post | Consumer Protection

In the wake of the Capital One data breach, Ed Mierzwinski and Adam Garber explain how to protect your credit

Were you affected by the Capital One breach, one of the largest thefts of data from any bank to date?

> Keep Reading
Blog Post | Consumer Protection

Proposed DOJ settlement with CVS Health and Aetna fails to adequately protect competition in national healthcare markets | Mike Landis

Last October, the U.S. Department of Justice (DOJ) and five state attorneys general sued to prevent CVS Health (the nation’s largest retail pharmacy and one of the two largest pharmacy benefit managers) from acquiring Aetna (the nation’s third largest insurer). Their complaint alleges that the merger violates federal antitrust law by reducing competition, raising healthcare prices, reducing quality and stifling innovation.

> Keep Reading
Blog Post | Consumer Protection

State PIRGs go to Washington for Consumer Lobby Day

Members of Congress hear repeatedly from lobbyists for corporate special interests in their offices and at fundraisers. How can consumer advocates balance the scales?

> Keep Reading
Blog Post | Consumer Protection

Congressional testimony underscores how predatory auto loans are driving Americans into debt

In most of the country, owning a car is all but required. And we're paying for it—to the tune of $1.2 trillion. This is putting the financial well-being of millions of Americans at risk, and U.S. PIRG and our national network are calling for change.

> Keep Reading

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Blog Post

Johnson & Johnson will end the sale of talc-based baby powders--which can be contaminated with asbestos--in the United States and Canada. That’s a big win for consumers, but it’s not enough.

News Release | U.S. PIRG

As the House considers the next coronavirus funding bill, the Heroes Act, an analysis by U.S. PIRG of recent complaints to the U.S. Consumer Financial Protection Bureau (CFPB) shows an alarming need for Congressional action to protect consumers from the pandemic’s repercussions.

News Release | U.S. PIRG

Consumer Reports, U.S. PIRG and a consumer-turned-activist delivered nearly 250,000 petition signatures today to the airlines calling on them to provide full refunds when passengers cancel their flights because of concerns about the coronavirus.

Blog Post

If you’re like me, you’re spending a lot more time cleaning while sheltering in place. My increased time at home cooking, working, and playing with my children makes a lot of mess! I am also cleaning more as a way to reduce the risk of exposure to COVID-19. I enjoy my cleaning routine; in a day full of zoom calls and wrangling small children, it’s nice to take a break to listen to the radio or music while I wipe down the counters or sweep the floor. 

News Release | U.S. PIRG Education Fund

The Small Business Administration (SBA) announced Tuesday that the personal information of nearly 8,000 business owners applying for federal disaster loans had been exposed. The breach affects applicants to the Economic Injury Disaster Loan program (EIDL), and may have included names, Social Security numbers, addresses, birth dates, email addresses, phone numbers, citizenship statuses and insurance information.

Consumer Protection

Record volume of CFPB complaints encapsulates why Americans need greater financial protection

A U.S. PIRG report finds that complaints filed with the Consumer Financial Protection Bureau reached record numbers in April. Credit reporting complaints, which historically top the list, increased by more than 20,000.

 

Consumer Protection

Rich Cordray offers expert consumer tips with U.S. PIRG advocates via Zoom

During an online panel organized by U.S. PIRG, former CFPB Director Rich Cordray warned that this difficult time will likely last longer than most believe, and that consumers need protections such as mortgage relief and a halt on evictions for nonpayment of rent in order to weather it.

 

Consumer Protection

Suppliers are gouging health care providers. 100-plus mayors are calling for federal action.

More than 100 mayors and county executives joined U.S. PIRG in sending a letter to the Trump administration urging the federal government to invoke the Defense Production Act to increase production of critical medical supplies, and to establish a system to distribute those supplies to front line workers.

 

Consumer Protection

Data breach may have exposed personal data of 5.2 million Marriott guests

On March 31, Marriott disclosed its second data breach in 16 months, this time related to its loyalty app. The hack exposed the personal data of 5.2 million guests, putting them at risk of phishing schemes.

 
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DEFEND THE CFPB

Tell your representative to oppose the “Financial CHOICE Act,” which would gut Wall Street reforms and destroy the Consumer Financial Protection Bureau as we know it.

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Your donation supports U.S. PIRG’s work to stand up for consumers on the issues that matter, especially when powerful interests are blocking progress.

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