Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR CONSUMERS

U.S. PIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 30 years, U.S. PIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for avoiding dangerous toys.

BIGGER BANKS, BIGGER FEES

In April, U.S. PIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

News Release | U.S. PIRG | Consumer Protection

Tomorrow's National Free Credit Freeze Law

Our press release about the national free credit freeze law that goes into effect tomorrow. It includes tips about credit freezes and other steps consumers can take to protect themselves from different types of identity theft and fraud. 

> Keep Reading
News Release | U.S. PIRG | Consumer Protection

People impacted by Hurricane Florence face scams, price gouging and other consumer abuses; U.S. PIRG offers tip sheet to help

As people throughout the Carolinas and Virginia start to recover and rebuild after Hurricane Florence, they face a number of scams and challenges, from price gouging to collecting insurance to safety for their pets and themselves. In an online tip sheet, U.S. PIRG is sharing information and expertise that will help readers, listeners and viewers better understand and protect themselves from those who may prey on them.

> Keep Reading
News Release | U.S. PIRG | Public Health, Consumer Protection

Consumer Group Faults Exemptions for Second Recall of Compounded Drug in 2018

After a second major recall of all sterile compounded drugs manufactured by an "outsourcing facility", U.S. PIRG calls on the Food and Drug Administration to close loopholes that exempt these operations from safe manufacturing requirements.

> Keep Reading
News Release | U.S. PIRG | Public Health, Consumer Protection

Honey Smacks still on shelves 2 months after salmonella recall

Some stores are still stocking Honey Smacks more than two months after a massive recall due to Salmonella contamination that now has poisoned 130 individuals in 36 states, according to  the U.S. Food and Drug Administration (FDA).  The latest FDA update includes 30 more sick people from three previously unaffected states:  Delaware, Maine and Minnesota.

> Keep Reading
News Release | U.S. PIRG Education Fund | Consumer Protection

New Report: How to Protect Consumers 1 Year After Equifax Breach

One year after announcing the worst data breach in history, Equifax has yet to pay a price or provide consumers with the information and tools they need to adequately protect themselves. A new report by U.S. PIRG Education Fund provides a recap of actions against Equifax over the last year, new materials to help consumers understand how to best protect themselves, and a case for why both oversight and financial consequences are needed to prevent future large-scale breaches.

> Keep Reading

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News Release | U.S. PIRG | Consumer Protection

Tomorrow's National Free Credit Freeze Law

Our press release about the national free credit freeze law that goes into effect tomorrow. It includes tips about credit freezes and other steps consumers can take to protect themselves from different types of identity theft and fraud. 

> Keep Reading
News Release | U.S. PIRG | Consumer Protection

People impacted by Hurricane Florence face scams, price gouging and other consumer abuses; U.S. PIRG offers tip sheet to help

As people throughout the Carolinas and Virginia start to recover and rebuild after Hurricane Florence, they face a number of scams and challenges, from price gouging to collecting insurance to safety for their pets and themselves. In an online tip sheet, U.S. PIRG is sharing information and expertise that will help readers, listeners and viewers better understand and protect themselves from those who may prey on them.

> Keep Reading
News Release | U.S. PIRG | Public Health, Consumer Protection

Consumer Group Faults Exemptions for Second Recall of Compounded Drug in 2018

After a second major recall of all sterile compounded drugs manufactured by an "outsourcing facility", U.S. PIRG calls on the Food and Drug Administration to close loopholes that exempt these operations from safe manufacturing requirements.

> Keep Reading
News Release | U.S. PIRG | Public Health, Consumer Protection

Honey Smacks still on shelves 2 months after salmonella recall

Some stores are still stocking Honey Smacks more than two months after a massive recall due to Salmonella contamination that now has poisoned 130 individuals in 36 states, according to  the U.S. Food and Drug Administration (FDA).  The latest FDA update includes 30 more sick people from three previously unaffected states:  Delaware, Maine and Minnesota.

> Keep Reading
News Release | U.S. PIRG Education Fund | Consumer Protection

New Report: How to Protect Consumers 1 Year After Equifax Breach

One year after announcing the worst data breach in history, Equifax has yet to pay a price or provide consumers with the information and tools they need to adequately protect themselves. A new report by U.S. PIRG Education Fund provides a recap of actions against Equifax over the last year, new materials to help consumers understand how to best protect themselves, and a case for why both oversight and financial consequences are needed to prevent future large-scale breaches.

> Keep Reading

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30 years of toy safety

For the past thirty years, our sister organization U.S. PIRG Education Fund has taken a close look at the safety of toys sold in stores. Their reports have led to more than 150 regulatory actions. In November 2015, they released our 30th annual Trouble in Toyland report.

> Keep Reading

Protecting Consumers from Credit Company Abuses

Credit card companies seeking even higher profits have invented a slew of unfair practices. U.S. PIRG played a crucial role in passing the Credit Card Accountability, Responsibility and Disclosure (CARD) Act, which protects consumers and reins in the credit card companies' most abusive fees and practices.

> Keep Reading
Report | U.S. PIRG Education Fund | Consumer Protection

Equifax Breach: One Year Later

A year ago tomorrow, Equifax announced that hackers had breached its system and accessed the data of nearly 150 million U.S. consumers. To mark the anniversary of that notorious announcement, we are releasing a report containing suggestions on how state and federal authorities and consumers can safeguard personal information.

> Keep Reading
Report | U.S. PIRG Education Fund | Food

Reaping What We Sow

Shaped by modern technologies, financial influences and public policy, American agriculture has evolved into an efficient system that produces all the food the country needs and more. However, in addition to the benefits that our food system offers, the shift to larger and more specialized farms has damaged public health and the environment. This damage is avoidable. Now is the time to reform agricultural practices to better protect public health, the environment, and our future ability to grow food.

> Keep Reading
Report | U.S. PIRG Education Fund | Consumer Protection

Trouble in Toyland 2017

For over 30 years, U.S. PIRG Education Fund has conducted an annual survey of toy safety, which has led to over 150 recalls and other regulatory actions over the years, and has helped educate the public and policymakers on the need for continued action to protect the health and wellbeing of children.

Toys are safer than ever before, thanks to decades of work by product safety advocates, parents, the leadership of Congress, state legislatures, and the Consumer Product Safety Commission (CPSC). 

> Keep Reading
Report | U.S. PIRG Education Fund | Consumer Protection

Lead In Fidget Spinners

While lead in toys has become less prevalent in recent years, U.S. PIRG Education Fund tested several models of one of today’s hottest toys, fidget spinners, for the toxic heavy metal. Laboratory results indicated that two fidget spinners purchased at Target and distributed by Bulls i Toy, L.L.C. contained extremely high levels of lead. U.S. PIRG Education Fund calls on Target and Bulls i Toy to immediately recall these two fidget spinners and investigate how such high levels of lead were found in these toys. Also, we call on the U.S.

> Keep Reading
Report | U.S. PIRG Education Fund & Frontier Group | Consumer Protection

Older Consumers in the Financial Marketplace

Older consumers are at risk of harm from predatory financial behavior. An analysis of more than 72,000 financial complaints submitted by older consumers (those 62 years of age and older) to the Consumer Financial Protection Bureau (CFPB, or Consumer Bureau) and contained in its Consumer Complaint Database suggests that mistreatment of older consumers by financial companies is widespread.

> Keep Reading

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Blog Post | Public Health, Consumer Protection

Ten year anniversary of safer school supplies: Happy Birthday, CPSIA! | Kara Cook-Schultz

Landmark consumer legislation has had a monumental effect on protecting kids’ health.

> Keep Reading
Blog Post | Consumer Protection

ID Theft & Privacy Checklists | Mike Litt

Today, we're releasing our revamped Identity Theft and Online Privacy resources.

> Keep Reading
Blog Post | Food

Is This The Start Of A Sustainable Farming Revolution? | Kara Cook-Schultz

In 2003, Sikkim began to aggressively phase out the use of pesticides on every farm in the state. Now, 15 years later, officials say the switch to all-organic agriculture has improved the health of residents, and of the region’s ecosystem.

> Keep Reading
Blog Post | Consumer Protection

PIRG Delivers 12,600 Petition Signatures & Letter against the Bank Lobbyist Act before Today's Vote in the House | Mike Litt

Today, we sent a letter to all members of the House of Representatives in opposition to S.2155, which is expected to come up for a vote this afternoon. This bill, which we call the Bank Lobbyist Act, is the biggest roll-back of Wall Street Reform protections for mortgage borrowers and our economy since the economic crash 10 years ago. It also provides breaks for Equifax and the other national credit bureaus. In addition to our letter, we also delivered petition signatures from over 12,600 of our members across the country in opposition to S. 2155's credit bureau related problems. 

> Keep Reading
Blog Post | Consumer Protection

Over 70 Groups Encourage FHFA to Finish Review of Credit Scores, Regardless of S.2155's Expected Passage | Mike Litt

Today, we sent a letter to FHFA Director Mel Watt on behalf of 77 organizations, ahead of his hearing before Congress and an expected vote on S.2155 in the House this week. 

> Keep Reading

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