Consumer Protection Updates

News Release | Environment America | Solid Waste

Environment America and U.S. PIRG praise Starbucks’ decision to ditch plastic straws

 

Today, coffee giant Starbucks announced that it would eliminate single-use plastic straws from all of its locations globally by 2020. In a Tweet, the company said the move would eliminate more than one billion plastic straws per year from its stores.

News Release | U.S. PIRG | Consumer Protection

Agreement between 8 States & Equifax is a Good First Step

Our statement on news of an agreement between eight states’s banking regulators and Equifax to fix the credit bureaus’ data security flaws.

News Release | U.S. PIRG | Consumer Protection

American Consumers lose with SCOTUS opinion in Ohio v. Amex

The U.S. Supreme Court today, by a 5-4 margin, sided with American Express in Ohio v. American Express, with Justice Clarence Thomas writing the majority opinion. Mike Landis, U.S. PIRG Litigation Project Director, released this statement.

News Release | U.S. PIRG | Consumer Protection

Kathy Kraninger Lacks Pro-Consumer Track Record

This is our statement on reports about President Trump likely nominating Kathy Kraninger for director of the Consumer Financial Protection Bureau.

News Release | U.S. PIRG Education Fund | Financial Reform

Unlike CFPB’s “Snapshot,” PIRG report reveals which debt collectors Americans file complaints about most

News Release: Our latest report based on the CFPB's public Consumer Complaint database reviews the most-complained about debt collectors. Funny, a new CFPB complaint "snapshot" does not. The report comes as the CFPB's acting director threatens to make the database non-public. If the CFPB both shuts down the public database and continues to issue industry-friendly reports that don’t give out any real information, the public and marketplace harm is even greater.

Report | U.S. PIRG Education Fund | Financial Reform

Debt Collectors

Report: Our latest report based on the CFPB's public Consumer Complaint database reviews the most-complained about debt collectors. Funny, a new CFPB complaint "snapshot" does not. The report comes as the CFPB's acting director threatens to make the database non-public. If the CFPB both shuts down the public database and continues to issue industry-friendly reports that don’t give out any real information, the public and marketplace harm is even greater.

News Release | U.S. PIRG Education Fund | Financial Reform

New Report Makes Case To Keep CFPB Complaint Database Public

As the Consumer Financial Protection Bureau’s (CFPB) acting director continues to threaten to hide the agency’s public Consumer Complaint Database from consumers and researchers, a new report makes a strong case to keep the database public. The report from U.S. PIRG Education Fund and Frontier Group was filed as an official public comment in the CFPB’s Request for Information about the database. 

Report | U.S. PIRG Education Fund | Financial Reform

Shining A Light on Consumer Problems:

Our report, Shining A Light on Consumer Problems: The Case for Public Access to the CFPB’s Financial Complaints Database, details why it is important that the highly successful Consumer Financial Protection Bureau database of over one million consumer complaints remain open to the public, so consumers, researchers and others can study the financial marketplace.

Public CFPB Database Comment Period Ends Monday, 4 June at Midnight

By | Ed Mierzwinski
Senior Director, Federal Consumer Program

Monday, June 4, at midnight (ET) marks the deadline for filing public comments on the Consumer Financial Protection Bureau’s latest inward-facing Request For Information (RFI); this one is on the future of the public Consumer Complaint Database, which has been disparaged for years by various bank industry actors and their coin-operated think tanks but most recently by the CFPB’s acting director, Mick Mulvaney. Here's why we are fighting to keep the database public.

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