The CFPB’s Consumer Complaint Database is a powerful tool for understanding the problems consumers face in the financial marketplace. The more people that use it — and the more people that publicize the tool’s utility and write to the CFPB with suggestions — the better off we will all be.
The right infrastructure plan can help the U.S take on some of our biggest challenges -- like inadequate public transit, overflowing landfills, and dirty energy. But the wrong plan can send us backwards.
Data from the Consumer Financial Protection Bureau (CFPB) can shed some light on just which financial issues consumers have been most affected by during the pandemic, offering clues on what kinds of help American need to get through the coming months.
Tens of millions of Americans with mortgages have been put in a tough spot by the coronavirus crisis. Many more consumers will likely seek forbearance or loan modifications in the weeks and months ahead.
More than 44 million Americans have student loan debt, in total owing more than $1.4 trillion. Finding the right student loan and deciding on the right payment plan can be complicated. Many borrowers also have trouble paying – more than 10 percent of student loans are at least 90 days delinquent. Fortunately, the Consumer Financial Protection Bureau (CFPB) – America’s first federal agency dedicated to protecting Americans in the financial marketplace – has resources to help.
The Consumer Financial Protection Bureau was created in the wake of the 2008 financial crisis with one mission: to protect consumers in the financial marketplace. But how exactly is it protecting consumers from mistreatment? We explain.