Blog Posts By:

Ed Mierzwinski,
Senior Director, Federal Consumer Program

Consumers increasingly are using digital peer-to-peer payment (P2P) apps for convenience. However, that convenience can quickly turn to inconvenience as the result of these apps’ often-confusing design, poor customer service and propensity for being used for scams and fraud. The number of written complaints to the Consumer Financial Protection Bureau (CFPB) about these apps and other financial tools in the “mobile or digital wallet” category has skyrocketed in recent years, reaching new heights in 2021.

Cover photo by grinvalds via IStock 

We’re backing legislation to prevent the billionaire Sackler family from using the corporate bankruptcy of its company Purdue Pharma (makers of Oxycontin and other opioids) to avoid personal liability in ongoing lawsuits by some 24 state Attorneys General attempting to bring some justice to the families of the victims of the opioid crisis. Congress held a hearing Tuesday, June 8 at noon ET.

Twelve years ago today I was in the Rose Garden for the signing of the Credit CARD Act. It ended many unfair practices by banks intended to gouge consumers.

Yesterday the Senate Commerce Committee held an oversight hearing on strengthening the FTC's tools to protect consumers. Today it held a confirmation hearing for President Biden's nominee to the FTC, Professor Lina Khan. U.S. PIRG supports both. (Photo of sculptor "Michael Lantz's Man Controlling Trade" (outside the FTC) by Steve Fernie, Some Rights Reserved.)

Happy to report that after a long period of head-in-the-sand actions by their predecessors, some old and all of the new leaders at financial regulatory agencies see the risks of climate change to the economy and know that investors need to know more about it, too. The climate crisis is real. 

The Virginia legislature is racing  to pass an industry-approved privacy bill. Here's why that's a bad, bad idea.

In late 2020, state and federal consumer cops filed several enforcement actions against the powerful Big Tech platforms Google and Facebook over practices alleged to violate antitrust and competition laws.  What is notable about these efforts is the degree of bipartisanship and collaboration involved. Ideally, Congress will find a way to follow the bipartisan lead of the state consumer cops and make its continued investigations and actions against the Big Tech firms that now dominate the economy more effective.

In January, the Norwegian Data Protection Authority fined the dating app Grindr over $11 million for violating its users' privacy. In January 2020, U.S. PIRG and others had asked the FTC to investigate Grindr and other dating and health apps, but the agency has not taken action. In other news: January 2021, our coalition also asked the FTC to investigate the alleged difficulty of cancelling an Amazon Prime membership. Oh, and we've also urged Senate leaders not to give BigTech lobbyists any senior antitrust jobs!

President-elect Biden's platform includes a proposal to replace the private credit bureaus with a public credit registry. Here's why it's a worthy idea.

Today, on the 55th anniversary of Ralph Nader's landmark "Unsafe at Any Speed," about the built-in dangers of 1960s cars, as exemplified by the General Motors Corvair, his colleagues led by Joan Claybrook have published a new report: "Safer Vehicles and Highways: 4.2 million U.S. Lives Spared Since 1966." The report makes recommendations to President-elect Joe Biden about how to revitalize and strengthen the National Highway Traffic Safety Administration, which Claybrook ran during the Jimmy Carter administration.