Blog Posts By:

Ed Mierzwinski,
Senior Director, Federal Consumer Program

We've joined leading consumer groups to urge the Federal Trade Commission to take action against the massive car retailer CarMax for deceptive practices. The petition argues that CarMax aggressively advertises that all cars get a "rigorous 125-point" inspection but "fails to ensure that safety recalls are performed prior to selling used cars to consumers."

Updated: On Tuesday, 24 June, U.S. and European Union members of the Trans Atlantic Consumer Dialogue (TACD.org) hold our 15th annual meeting, in Washington, DC. The capacity crowd (but the event will be live-streamed) will hear government and consumer experts debate whether the proposed Transatlantic Trade and Investment Partnership (TTIP) is good for consumers, or threatens strong health, safety and privacy laws while unwisely granting corporations some rights and powers of sovereign nations.

(UPDATED Again on 6/11) Today, the U.S. House Financial Services Committee considers a package of over a dozen anti-consumer, anti-investor, anti-taxpayer bills. The worst of the 9 bills targeted at the CFPB eliminates its ability to compensate victims of so-called "last-dollar" financial fraudsters.

On this Memorial Day, celebrate servicemembers and veterans. It's important that the CFPB has their backs, since predatory lenders are after their wallets.  As I often say, the idea of the CFPB needs no defense, only more defenders.

The Credit CARD Act of 2009,  has its 5th birthday today on May 22. It is a government success story that cleaned up a Wild West credit card marketplace by eliminating unfair tricks and traps without destroying the market. Let's celebrate by extending it to other card markets--debit and prepaid cards.

Yesterday, the U.S. Departments of Justice and Education and the FDIC slammed student loan company Sallie Mae and a spinoff, ordering over $6 million in penalties and $90 million in compensation to servicemembers and veterans. Complaints to the CFPB's public database helped build the case. As the CFPB's director said in an important speech last week: "Each consumer’s voice counts and the chorus of many voices can change practices at these large financial companies."

On Thursday, 5/15 the FCC meets to propose new rules "to protect and promote the open Internet," after a court threw out parts of its current rules. The problem, however, is that some of the FCC Chairman's preliminary comments suggest he's for killing the core feature of the open Internet, Net Neutrality, in order to save it.

After losing its court case to overturn new pro-consumer, pro-competition airfare price disclosure rules, the airline lobby has flown into Congress. Just before the spring recess, a House committee approved a so-called Transparent Airfares Act without benefit of a public hearing. It's a bad idea.

The CFPB's latest enforcement action against Bank of America resulted in $727 million of consumer refunds for unfair credit card practices. But taxpayers also benefited, since CFPB told BofA it could not take a tax writeoff on the $25 million civil penalty fine it also was required to pay.

Companies on the Internet are tracking you with vastly powerful Big Data algorithms to determine what to sell you and for how much and what financial opportunities to offer you. Today at 10am, I join an FTC workshop on Alternative Scoring Products to debate the transparency and fairness of the system with privacy and technology experts from industry, academia and the public interest. You can attend or watch online.