Consumer Protection

We've amended our petition for review against the FTC for allowing the sale of unfixed, recalled used cars

The Federal Trade Commission (FTC) has now filed unacceptable consent decrees with 3 more used car dealers, which we and our co-plaintiffs Center for Auto Safety and Consumers for Automobile Reliability and Safety (CARS) consider to be in violation of several provisions of law. We claim that the agency’s decisions to allow such demonstrably unsafe used vehicles to be sold to the public as “safe,” “repaired for safety issues,” or “subject to a rigorous inspection” violate several provisions of law. So we've updated our petition for review to the DC Circuit, U.S. Court of Appeals to challenge a total of 6 (not 3) of the agency's actions.

We've amended our lawsuit against the FTC for allowing sale of unsafe, unrepared recalled cars

The Federal Trade Commission (FTC) has now filed unacceptable consent decrees with 3 more used car dealers, which we and our co-plaintiffs Center for Auto Safety and Consumers for Automobile Reliability and Safety (CARS) consider to be in violation of several provisions of law. We claim that the agency’s decisions to allow such demonstrably unsafe used vehicles to be sold to the public as “safe,” “repaired for safety issues,” or “subject to a rigorous inspection” violate the FTC Act's Section 5 prohibition against unfair and deceptive practices and other points of law. So we've updated our complaint against the FTC to challenge a total of 6 of its actions.

The Consumer Financial Protection Bureau receives more complaints about debt collection than about any other topic. The complaints are submitted by consumers who reach out to the CFPB for help resolving problems with debt collectors and other problems in the financial marketplace.

Do Consumers Need the CFPB?

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The Consumer Financial Protection Bureau helps protect consumers in the financial marketplace, which includes banks, debt collectors, mortgage and vehicle lenders, credit card companies, credit bureaus, payday lenders, student loan servicers, and other financial actors. The CFPB protects all consumers by implementing fair, clear and transparent rules to protect consumers in the financial marketplace.

How Has the CFPB Helped Consumers?

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The Consumer Financial Protection Bureau has helped consumers reclaim billions of dollars lost through unfair financial practices. As of the end of 2016, the CFPB had returned more than $11.8 billion to 29 million customers.

Prepaid card consumer protections on the chopping block

By | Anna Low-Beer
Digital Campaigner

Commonsense consumer protections for prepaid cards against fraud, hidden fees and overdraft charges are on the Congressional chopping block. Resolutions have been introduced in both the House and the Senate that would roll back an important prepaid card rule created by the Consumer Financial Protection Bureau last year.

Medical Debt Malpractice

This is a 2-page fact sheet summarizing the key findings of the April 2017 report "Medical Debt Malpractice" by U.S. PIRG Education Fund and Frontier Group.

Medical Debt Malpractice

This is a 2-page fact sheet summarizing the key findings of the April 2017 report "Medical Debt Malpractice" by U.S. PIRG Education Fund and Frontier Group.

Last fall, a divided three-judge panel of the U.S. Court of Appeals for the D.C. Circuit wrongly concluded that the leadership structure of the Consumer Financial Protection Bureau violates the Constitution. U.S. PIRG Education Fund, along with many others, urged the full D.C. Circuit to rehear the case and correct the obvious errors in the panel’s decision. We were pleased when the D.C. Circuit agreed with our position and decided to rehear the case.

News Release | U.S. PIRG | Consumer Protection

PIRG & 575 Higher Education Advocates Urge Congress To Protect Student Aid

Yesterday, 576 higher education advocates representing students, institutions,educators, and consumers sent a letter to Congress urging them to protect critical federal student aid programs. Read the full release.

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DEFEND THE CFPB

Tell your senators to oppose the “Financial CHOICE Act,” which would gut Wall Street reforms and destroy the Consumer Financial Protection Bureau as we know it.

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