Consumer Protection

Despite an escalation of threats to exterminate the Consumer FInancial Protection Bureau, CFPB continues to protect consumers well. This week it sued TCF Bank over deceptive overdraft marketing schemes and it sued Navient, the student loan servicer and Sallie Mae spinoff, for "failing" students at every step of the repayment process. The TCF complaint notes that its CEO brazenly named his boat "Overdraft."

News Release | U.S. PIRG | Consumer Protection, Make VW Pay

Fiat Chrysler Should Pay Penalties for Excess Pollution

Statement by Mike Litt, Consumer Advocate at U.S. PIRG on the EPA’s allegations against Fiat Chrysler for using software in some EcoDiesel vehicles that allow them to exceed pollution limits.

CFPB Report Finds 1 In 4 Consumers Feel "Threatened" By Debt Collector Tactics

By | Ed Mierzwinski
Senior Director, Federal Consumer Program

We joined Consumer Financial Protection Bureau Director Richard Cordray and Washington, DC Attorney General Karl Racine for release of new CFPB data on debt collector abuses. Fully 1 in 4 consumers feel "threatened" by abusive, possibly illegal, debt collector tactics. The release also included an emphasis on problems with the "debt buyer" industry, comprised of firms that buy older, uncollected debt for as little as less than a penny on the dollar.

News Release | U.S. PIRG | Consumer Protection

Consumer Bureau Under Attack

Statement by Mike Litt, Consumer Advocate, at U.S. PIRG about expected attacks against the Consumer Bureau in the 115th Congress.

With the DOL fiduciary rule already delivering real benefits to retirement savers, will the Trump administration give in to special interest pressure and snatch those benefits away?

Credit cards are convenient. But using them is expensive. The problem is that most consumers don’t know just how expensive it is. That might change in some states after the U.S. Supreme Court weighs in on a case currently pending before it.

Though the Consumer Financial Protection Bureau finds itself under constant attack. The most recent is from the U.S. Court of Appeals for the D.C. Circuit. U.S. PIRG Education Fund—along with nine other consumer and civil rights organizations—filed an amicus brief in support of the CFPB’s request for a rehearing before the entire D.C. Circuit. The Department of Justice also filed a brief in support of the CFPB’s request. It is important that the October ruling is corrected so that the CFPB remains a strong and independent agency that looks out for consumers.

This New Year, Celebrate the CFPB

By | Ed Mierzwinski
Senior Director, Federal Consumer Program

This month, we published our 8th report based on analyzing consumer complaints collected in the CFPB's Public Consumer Complaint Database. The release of "Big Banks, Big Overdraft Fees" provides a good year-end opportunity to summarize a few of the reasons to be thankful for the Consumer Financial Protection Bureau, which took over in July 2011 as the first federal regulator with just one job: protecting consumers from unfair financial practices. The idea of the CFPB needs no defense, only more defenders.

Statement on Procter & Gamble’s New Preservative Tracker in Personal Care Products

Personal care product giant Procter & Gamble (P&G) recently unveiled a new preservative tracker, which lets consumers know which preservatives are included in various categories of P&G’s products, such as baby wipes, skin care, and hair care products. Consumers can search the tracker by ingredient or by product type.

Toxic-Free Holiday Tips

By | Anna Low-Beer
Digital Campaigner

The holidays are fast approaching, and we’ve got a few tips for you to ensure a safe and toxic-free gift-giving season. From children’s toys under the tree to cosmetic gift boxes for your colleagues and neighbors, check out our tips for a safe holiday season.

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DEFEND THE CFPB

Tell your senators to oppose the “Financial CHOICE Act,” which would gut Wall Street reforms and destroy the Consumer Financial Protection Bureau as we know it.

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