Our report highlights how flier complaints have soared as airlines cancel flights, deny refunds, and ruin plans. Find out which airlines have the most complaints and what you can do.
Once one of the most visible opponents to repair access, Apple has now reversed its longstanding policy against making spare parts and repair software tools available to customers. The commitment came just days after the company pledged to stop deactivating Face ID for iPhone screens repaired independently.
The 36th annual Trouble in Toyland report calls attention to counterfeit toys evading safety rules and other issues online and in stores. Check out our tips on how to identify potentially unsafe toys and to minimize the risk in your home.
For many, this holiday season will feel like a return to normal. But what if we didn't return to piles of presents and even bigger piles of waste? We don't have to, and U.S. PIRG Education Fund’s “Buy Less, Give More” guide has suggestions for what to do instead.
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News & Research
This week, we favorably settled our lawsuit over the Trump CFPB's creation of an illegal "TaskForce on Federal Consumer Financial Law." We called it a dangerous "Task Farce" from the get-go. We're happy that the Biden CFPB has returned the Consumer Bureau to its one job: protecting consumers. Cue fireworks!
Cover photo of "DC Fireworks" by Stan Mouser via Flickr. Some Rights Reserved.
When the COVID-19 pandemic turned life upside down in early 2020 and commercial flights came to a near-halt, the U.S. government gave the airline industry $50 billion to save jobs and keep the industry afloat. Since then, despite surviving because of their customers’ tax dollars, the airlines repeatedly have canceled and delayed flights, denied refunds and failed at customer service, according to complaints filed with the U.S. Department of Transportation.
In an effort to curb an increase in COVID-19 cases, President Joe Biden unveiled his plan Thursday to increase COVID-19 vaccine boosters for Americans 18 and older who received their last Pfizer or Moderna shot at least 6 months ago, or their J&J shot at least 2 months ago.
In the midst of the coronavirus outbreak, we’ve taken steps for all of our staff to work remotely for safety reasons. But rest assured, we’ll keep advocating for you as we work for a healthier, safer world.