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You’re not crazy: your appliances were built to fail you

Why appliances aren’t built to last, and how the E.U. is changing that. 

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Picture of payment app users
 | by
Ed Mierzwinski
Senior Director, Federal Consumer Program

Consumers increasingly are using digital peer-to-peer payment (P2P) apps for convenience. However, that convenience can quickly turn to inconvenience as the result of these apps’ often-confusing design, poor customer service and propensity for being used for scams and fraud. The number of written complaints to the Consumer Financial Protection Bureau (CFPB) about these apps and other financial tools in the “mobile or digital wallet” category has skyrocketed in recent years, reaching new heights in 2021.

Cover photo by grinvalds via IStock 

New York Senate chambers
 | by
Nathan Proctor
Director, Campaign for the Right to Repair

From a win in the New York Senate, to a new bill in Congress: A roundup of news on Right to Repair

 | by
Teresa Murray
Consumer Watchdog

In light of some of these newer cons, here is actionable information to help you avoid the aggravation, time and financial losses that come with sophisticated scams.

 | by
Patricia Kelmar
Director, Health Care Campaigns

How one person "shopped around" for surgery in Boston using the new hospital price tools required by the federal government.