Senior Director, Federal Consumer Program
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6/22/2021
Consumers increasingly are using digital peer-to-peer payment (P2P) apps for convenience. However, that convenience can quickly turn to inconvenience as the result of these apps’ often-confusing design, poor customer service and propensity for being used for scams and fraud. The number of written complaints to the Consumer Financial Protection Bureau (CFPB) about these apps and other financial tools in the “mobile or digital wallet” category has skyrocketed in recent years, reaching new heights in 2021.
Cover photo by grinvalds via IStock
6/18/2021
From a win in the New York Senate, to a new bill in Congress: A roundup of news on Right to Repair
6/17/2021
In light of some of these newer cons, here is actionable information to help you avoid the aggravation, time and financial losses that come with sophisticated scams.
6/17/2021
How one person "shopped around" for surgery in Boston using the new hospital price tools required by the federal government.